What an amazing experience at Grand Sirenis Riviera Maya!
Karen, our customer service rep, was incredible- so friendly, helpful and attentive-her input improved our experience greatly!
Shout out to Derek the concierge in our building block as well- very friendly and helpful.
This is a big, sprawling resort so you will get your steps in but we like walking so I saw this as a plus. It was so clean and never felt crowded -there are shuttles constantly going by if you need it.
We loved that it was set in the jungle and there were animals all over- iguanas, coati, raccoons, cats, spider monkeys, sereques (look them up!), and geckos, oh my!
The beach area is gorgeous-halfway down a long stretch of soft white sand there is a very cool rocky island with a Mayan ruin on it with good snorkeling around it and then a little bay and rocky peninsula between the island and another beach that is full of fish and only waist deep. We LOVED this area and spent several hours here every day- it never got old!
We also walked out to the turtle nesting beach (empty this time of year) to the hidden lagoon/cenote where the snorkeling was awesome! Worth the hike!
The food service and drinks were excellent- no long lines and no problems getting into the a la cartes (thanks Karen!) and the buffet was very good. But our favourite was Casa Alma’s on the beach- we loved their lunch buffet!
The multiple pools had fun entertainment but we loved the quiet pool and lazy river the most!
Just go!