Room was not ready at 4pm. Had to wait around a bit before it was ready. When it was ready the line was about 30 min long to check in. Then you have to go talk to the salesmen about timeshare deals to get your parking pass. Overall the room was great and service at the restaurant was alright. Only problem was slow and annoying check in process.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
SUJI
SUJI,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Mindie
Mindie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Kaitlin
Kaitlin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Geraldo
Geraldo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
DAVID
DAVID,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
I loved the Ocean view!
Mark
Mark,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
Blanca
Blanca,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 4 日
Checked in at 3:30pm. Room not avail until 6.
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 2 日
Stay somewhere else!
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Kristy
Kristy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 1 日
Huichun
Huichun,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Roya
Roya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Great property!
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Amazing hotel
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
luis
luis,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 23 日
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
corazon
corazon,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Daisy
Daisy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 16 日
We didn’t have electricity all day
Couldn’t use electronic devices for business
Cold room can’t cook food
No hot water