The property has a terrible parking lot that is difficult to maneuver to start off with. Check-in went fine, but we needed a crib for our infant and the lady who checked us in literally looked at me with a what is a crib face. I had to actually explain it to her for her to only tell me they did not, even though the website said they did. It was the reason we chose this place, because our normal hotel was completely booked. Once in the room it looked good and normal, however the bathroom was not so great. The toilet and door are too close to each other and you literally scrape the door on the toilet to close the door, so the door has scrapes and chunks missing. Then the drywall by the tub was completely falling off the wall from water damage. The caulking and grout was cracking and falling due to the same issue. It was a mixed bag with this place. Get terrible this to good that. Normally a best Western is good, but I would not stay again at this specific hotel.