The first room we had, the bathroom door wouldn’t latch and just slowing opened. No way to keep closed. The AC was on high, the room was freezing, and it wouldn’t turn down or even turn off. We could barely hear the TV even at full blast, plus it wa obnoxiously slow. The staff did give us a different room no problem. However, the bathroom door in this room did the same thing!! The TV had no signal. We messed with it and got it to sort of work, but it kept rebooting or something, going back to the main hotel page. It also kept flickering. So annoying. But we were too tired to do anything about it. The meal we had at The Lift was great and the staff there was great. The lobby coffee was so weak and luke warm and they were out of creamer.