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Hey-Aparthotel

Property class: 2
Adults-only hotel within easy reach of La Grand Place

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When you stay at Hey-Aparthotel, you'll be within a 10-minute drive of La Grand Place and Brussels Christmas Market. Also, Avenue Louise and Tour & Taxis are within a short drive. Public transportation is just a short walk: Delacroix Station is 4 minutes and Clemenceau Station is 8 minutes.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Premium bedding
  • Dining table

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Apartment

A bedroom with a bed, a window with curtains, a radiator, and a patterned wall.

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Apartment

A room with a bed, a window with curtains, and a patterned wall.

Comfort Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Studio

A hotel room with two beds, a dining table with chairs, a large window with curtains, and a floral-patterned wall.

Standard Studio

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

A bedroom with a bed, a chair, a wardrobe, and a painting on the wall.

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Studio

A compact kitchen with white cabinets, a microwave, and a black countertop.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio

A bedroom with a bed, a chair, a wardrobe, and a painting on the wall.

Standard Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

A bedroom with two beds, a large window, and a floral wallpaper.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

A modern hotel room with a large bed, a sofa, a red chair, and a kitchenette.

Comfort Studio

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
146a Rue Heyvaert, Brussels, 1070

What's nearby

  • Cantillon Brewery - 9 min walk - 0.8 km
  • Midi Market - 14 min walk - 1.2 km
  • Brussels South Railway Station - 17 min walk - 1.5 km
  • Manneken Pis Statue - 5 min drive - 2.3 km
  • La Grand Place - 7 min drive - 3.2 km

Getting around

  • Brussels Airport (BRU) - 38 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 56 min drive
  • Antwerp (ANR-Antwerp Intl.) - 68 min drive
  • Brussels-West Station - 12 min walk
  • Brussels-South Station - 15 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 18 min walk
  • Delacroix Station - 4 min walk
  • Clemenceau Station - 8 min walk
  • Duchesse de Brabant Tram Stop - 8 min walk

Restaurants

  • ‪Cantillon Brewery - ‬8 min walk
  • ‪Pizzamore - ‬4 min walk
  • ‪Brasserie du Parc - ‬13 min walk
  • ‪Nanobrasserie de l'Ermitage - ‬10 min walk
  • ‪Taverne Tête De Boeuf - ‬1 min walk

About this property

Hey-Aparthotel

  • When you stay at Hey-Aparthotel, you'll be within a 10-minute drive of La Grand Place and Brussels Christmas Market. Also, Avenue Louise and Tour & Taxis are within a short drive. Public transportation is just a short walk: Delacroix Station is 4 minutes and Clemenceau Station is 8 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table

More

  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.60 per room, per night

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hey Aparthotel
Hey-Aparthotel Hotel
Hey-Aparthotel Brussels
Hey-Aparthotel Hotel Brussels

Frequently asked questions

Does Hey-Aparthotel offer free cancellation for a full refund?

Yes, Hey-Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hey-Aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hey-Aparthotel?

Sorry, there's no onsite parking at Hey-Aparthotel.

What are the check-in and check-out times at Hey-Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hey-Aparthotel?

No, this hotel doesn't have a casino, but Grand Casino Brussels (7-min drive) is nearby.

Does Hey-Aparthotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

What's the area around Hey-Aparthotel like?

Hey-Aparthotel is a short 4-minute walk from Delacroix Station and 18 minutes' walk from Brussels South Railway Station.

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Reviews

Hey-Aparthotel Reviews

7.8

Good

8.6

Cleanliness

7.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

A lovely stay, lovely staff and extremely clean property inside, no complaints, thank you!
Calum, 3-night trip
Verified review

8/10 Very good

comfortable and clean

the place was clean, comfortable and well equiped, although a little smaller than the impressions i had from looking at the pictures online
2-night trip
Verified review

10/10 Exceptional

The studio apartment was the perfect stay for our trip to Brussels. It is about a 25 minute walk from the Grande Place, but it has easy access to trains and buses to get around quicker. Even though the area is not necessarily the bougiest, it is very safe and everyone is nice. The staff was also attentive and made sure to check in if we ever needed anything. Overall, I would definitely come back and stay here again!
Olga, 3-night trip
Verified review

10/10 Exceptional

Great and comfy stay. Kitchenette and toilet well equipped. Hard time getting the hob to work but otherwise no other issues. Check in and key collection was smooth-you receive a code for the door and to get your key on the day you arrive.
4-night trip
Verified review

8/10 Very good

Good accommodation in an unloved environment

The room was fine. No TV which we hadn't seen at booking. Once you have your entrance fob it was a little unclear where it went. Someone helped us. The arrival and check out time is later and earlier than other places (4pm and 10am). It is located in a very unloved environment. The front door is beside a cafe where the visitors use the front door step as a meeting point. They moved but it feels a little uncomfortable.
2-night trip
Verified review

8/10 Very good

Nice clean spacious room with plenty of electrical outlets. It was a bit noisy outside during the day, but with the windows closed it was barely audible. Staff were easily contactable and responded quickly. A couple of criticisms would be the lack of comfortable pillows (I found them a bit lumpy and small), and occasionally the bathroom sink drain was blocked, leading to some unpleasant odours when not being used for a prolonged period of time. Overall, I found this to be a pleasant stay and would consider returning here on a future trip to Brussels.
Tyrell, 2-night trip
Verified review

10/10 Exceptional

Located in a bustling neighborhood during the day, we were surprised how quiet it got at night. Throw in the comforable beds and we slept like babies. Apartment had everything we needed. The owner connected with us on WhatsApp and was very attentive to our messages. The first few days we took the bus into town which was very easy. Then we realized we could walk there and it only took 5 minutes longer and saved us enough cash to buy a beer or coffee. Neighborhood was friendly and it felt safe. Only downside is the food stores nearby only carry African foods. They didnt have things like butter, eggs, cheese, bread, etc. But they had plenty of plantains, chili peppers, eggplant and other veg. It was a 15 minute walk to a bigger grocery store, so not too bad.
Jason, 4-night trip
Verified review

4/10 Fair

READ BEFORE BOOKING! The room itself matched the description on the website — it was clean, adequately furnished, and appeared as shown in the photos. However, everything else was deeply concerning. The area surrounding the hotel felt extremely unsafe from the very first moment. As soon as we arrived, several men standing near the entrance and along the street started watching us closely while we got out of the taxi and entered the building. It was an uncomfortable situation that immediately made us feel uneasy. During the short time we were there, we witnessed drug dealing taking place in broad daylight, and the overall environment felt threatening and insecure. For safety reasons, we decided to leave the property shortly after checking in. After we left, I contacted the hotel to explain the situation and to request a refund for the unused nights. The response I received was shocking — the hotel offered to refund a small portion of the total amount, and only under the condition that I do not post a review about my experience. This kind of condition is completely unacceptable and unethical, not to mention unlawful. Guests should never be pressured or financially influenced to remain silent. Reviews exist to help other travelers make safe and informed choices, and attempting to suppress honest feedback is not only morally wrong but also against consumer protection laws. Despite the room being fine, the hotel‘s reaction makes it the absolute worst I‘ve ever witnessed
Melanie, 4-night trip
Verified review

8/10 Very good

What I like: the check-in check-out were easy. I got what I needed in the room especially in the kitchen--there was even coffee! Location is fine, nearby shops and railway station. What I did NOT like: 1) the deal promised check-in time 3pm then in the next email after I paid it was "automatically" changed to 4pm, same as the check-out, first was 11pm then changed to this--"(before 10 a.m. - except if you have taken the "late check-out" which allows you to leave at 12 PM.)"--seems like an unfair deal... 2)the staff sent email to ask my email address 2 times and must put it a certain way because some Expedia system problem--but hey, this is the problem you need to fix not me, please respect my time. 3)in the kitchen, the stove was really difficult to turn on, and once it got turned on, the pot was not heavy enough to keep on the cooking temperature, had to add weight to the top, which cost more time and trouble... 4)after shower, there comes the kind of foul smell from the shower sink and it lasted for the whole night....5)not a single trash can in the room, inconvenient...
Liankki, 1-night trip
Verified review

6/10 Good

Room and hallways were clean but the surrounding neighbourhood was extremely unkempt - there was garbage everywhere! The first day, I thought that it must be garbage day and that the wind had scattered pieces of loose trash, but it a was like that every day. The piles of garbage never went away. Once inside the room was quiet but the street was always busy. The cafe next door seemed to draw a large crowd at all times of the day and night. The culture of the neighbourhood is such that the streets and sidewalks are filled with men - rarely do you see women and if you do it is early morning or late afternoon with children in tow. As a woman travelling alone, it was a little unnerving to have to wade through the crowd to get to the hotel door. That said, I found the location to be convenient and close enough to walk (30-60 minutes) most places. There is a basic kitchen with a fridge, stove top, microwave and a kettle but **no coffee maker** (although there is instant coffee in a jar). In my opinion, the 4 pm check in time is too late and very inconvenient, especially if you are arriving from North America on a red-eye flight. There is no option for early luggage drop off. Overall, it was okay. The price per night was reasonable but it came with some trade offs.
Cheryl, 2-night trip
Verified review

6/10 Good

The room was clean, very nice apartment but some of the people aren’t respectful to other users with noises and smoking … can also be loud outside.
Alpha, 8-night trip
Verified review

8/10 Very good

Nice place perfect for a few days .. a little way out of centre but Metros and Buses close by
David, 2-night trip
Verified review

10/10 Exceptional

Nice and proper 👌... we really liked it
Ermonela, 1-night trip
Verified review

10/10 Exceptional

Perfect

Nice place, usefull kitchen. There tram staion is opposite the hotel. We were happy to stay there. Thanks...
GULSUM, 1-night trip
Verified review

4/10 Fair

This is going to be my first bad review and the only reason I’m going to do this it’s because I don’t want other people going through a situation similar to mine. The two days I’d stayed at one of the studios I have people coming in without me knowing it. It seemed like maintenance people or cleaning staff showed up to the studio 2 and I was never notified. I reported the situation to Maxime and he/she didn’t even had a clue of anyone coming into the studio for those two days. Maxime promised me that it wouldn’t happen again but it did and once again no records showing who it was. Also, they said they were gonna have answers for me before leaving the country but they never reached out to me. Thankfully I never leave anything valuable at hotels because otherwise this review would’ve been a harsher one.
Angela, 3-night trip
Verified review

10/10 Exceptional

None
Emmanuel, 1-night trip
Verified review

10/10 Exceptional

The property itself is quite nice and my family and I were happy with it. The location isn't great--the neighborhood is questionable and there is a lot of trash on the sidewalks. Still, we weren't spending a lot of time in our room or in the neighborhood, so it suited our needs. My only complaint is that we were in need of additional towels and washcloths and we ran out of toilet paper in the bathroom, all of which I requested. The request was ignored.
Candice, 2-night trip
Verified review

6/10 Good

The apartment is ok for a short stay , but the surrounding neighborhood is scary. The drivers we booked were hesitant in coming to the area. Some requested a nearby pick up. I asked one of the drivers if it was a bad neighborhood and he said it was.
Stanley, 2-night trip
Verified review

4/10 Fair

I'm not a fan the fact the place has no staff (it's sign in yourself with a lock key system). The area it was in was a complete dump and frankly felt unsafe (at night). There was rubbish all over the streets, the pavements were badly damaged, the buildings are run down, graffiti everywhere, only very foreign shops operating and at night only men wandering around the streets.
Verified review

4/10 Fair

The room was clean, spacious, and well equipped. However, there was a small internal room accessed from inside the bathroom with a loosely locked door, which felt unsafe and unsettling at night. The building has no elevator. The surrounding neighborhood was dirty, with garbage on the streets, and felt unsafe; there were people loitering and drinking outside. Check-in was listed as 15:00 and check-out at 10:00, but after booking I was informed check-in would only be possible after 16:00 due to cleaning, resulting in a very short stay for a full night’s charge. Although payment was completed through Hotels.com, an €80 credit-card pre-authorization was required to receive the access codes. Twelve days after checkout, the amount has still not been released, and my bank confirmed it is not a banking issue. Communication with the host was limited to WhatsApp and slow; a question about parking fees was only answered after checkout.
Amal, 1-night trip
Verified review

2/10 Poor

This was by far the worst place we stayed at during our entire trip to Europe with family. The apartment was located in the middle of a dirty and unsafe neighborhood. There was no elevator, and we had to carry our suitcases up two long and steep flights of sharp stairs, which was incredibly difficult. The check-in process was horrible, no one was available to help us access the building. We were left waiting on the street for 20 minutes with our kids and luggage. Eventually, they sent a message and demanded an extra $20 for check-in at 3 PM, even though every other place we stayed had a standard check-in time starting at 3 PM with no extra fees. The studio itself was tiny, cramped, and not clean. There was barely any space between the bed and the kitchen area. During our stay, no cleaning was provided, and we were expected to take the trash out ourselves. On the day we checked out, they sent us a photo accusing us of not cleaning the apartment and then threatened legal action unless we left a five-star review. This was deeply disturbing. The staff and owners were extremely unprofessional and manipulative. Their behavior was not only unethical but also felt like a scam. We are writing this review to warn others, do not book this place. No family or traveler should have to go through this kind of experience.
Ramin, 2-night trip
Verified review

8/10 Very good

Clean
Mathieu, 2-night trip
Verified review

4/10 Fair

J'ai passé un bon séjour. Mais les seuls bémols: l'heure d'arriver trop tard,l'heure de sortie trop tôt,une caution à régler avant l'accès dans le logement dont je n'avais pas l'information avant. Ce genre de situation peut devenir très malaisant surtout lorsque le budget n'était pas prévu.
Charlene, 1-night trip
Verified review

10/10 Exceptional

Tudo foi perfeito. Ótima comunicação. Tudo limpo e arrumado.
Wilze, 2-night trip
Verified review

2/10 Poor

La habitación era moderna pero la calefacción no funcionaba en condiciones .las vistas a un patio interior lleno de excremen tos y orín de animales.Y el barrio no lo recomiendo para nada y mucho menos si vas con menores. La sensación de inseguridad hasta que llegas al hotel es notoria y la suciedad en l mismo barrio es algo que no había visto nunca.Llegamos para cuatro noches y solo hicimos la primera.
María Antonia, 4-night trip