Had hard time finding villa in dark and rain. Would have been nice to been escorted.
No extra towel/ washcloths. We were instructed to wash them but didn’t bring laundry detergent.
Internet password we had was wrong for 2 days. Front desk didn’t help but sent someone who knew the password at approximately 11 pm at night.
Fire
alarm chirping, had to get maintenance to change all the batteries.
We had a cockroach in our villa, we killed it and provided photo.
Beverly
Beverly,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
The over all resort was great we staid in a 2 bedroom villa. The only reason for the 4 star is the front desk reception. No the most friendly or helpful. My grandson left his favorite pillow behind which he travels with and when we went back we were told that because we checked out we couldn’t go back in to check. And no one offered to check for us and instead just told us to file a lost property report. It was not lost it was in the room. They could be more accommodating during these special circumstances.
Blanca
Blanca,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
We had a great trip. It was a good family atmosphere. I highly recommend the hotel.
Jamie
Jamie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Jason
Jason,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
Loved the area, resort amenities, and condo size. Condo decor and balcony view were beautiful. Beds weren’t very comfortable, and heavier blankets would be nice. Neighbors smoked a lot of marijuana on n their balcony, and the smell was often overwhelming. That continued all week and was not a great experience while enjoying the balcony view with family.
Rebecca
Rebecca,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Tuyet
Tuyet,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Amazing resort
Our stay here to celebrate my mom’s 70th birthday was amazing. Everyone enjoyed all the amenities. The condo was very spacious and very clean. We are already planning our next vacation at this beautiful resort.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Tanishia
Tanishia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Nicolas
Nicolas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Ecorie
Ecorie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Everything was Great
willie
willie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Cherika
Cherika,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
This place was great but it said it had a view of the ocean from you room and it did not but it is a great place
Amanda
Amanda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Timothy
Timothy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Otis
Otis,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Good Stay On The Wrong Week
Our stay was very good other than we picked a week when the resort was doing cleaning and renovations. The hotel was still pretty clean and the staff was friendly.
Otis
Otis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Chermika
Chermika,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Brianna
Brianna,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 4 日
John
John,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Had amazing time with the family. Very comfortable place to stay.
Mariah
Mariah,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Disappointed this time
We have stayed here at least ten times. Great room and view. However this trip was a disappointment. The person that checked us in was very nice, our room had great view but the TV was so old it had no streaming service or capability to hook up our Xbox to stream things. We went back and the desk person was not nearly as friendly but did say we could get a different room. That room was great. Issue is it was in the other tower which had major maintenance going on starting at 9 am going on all day. Couldn’t enjoy the balcony at times and could not sleep in. Some people work third shift so when they travel getting up at 9 am isn’t something you want to do. Other major issue was the entire week the only outdoor heated pool was closed all week. The website says the adult only pool is heated seasonally and it definitely was not at this time. The only heated pool was inside with kids everywhere. The final complaint is the only bathroom for the pool was on the third floor! Since maintenance was going on the outdoor bathrooms were closed and there were none at the inside pool area. I understand maintenance needs done, it’s a beautiful resort but at least let your guests enjoy the outdoor pool a few hours a day. That is why we always stay here.
lance
lance,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Do Better
The stay was pretty good with the exception of maintenance coming in my townhome unannounced when we never requested maintenance. For some odd reason they came soon as I left one morning for a short period but my adult daughter was there alone and startled by this strange guy walking in. I reported it to the property office but this is a safety issue for tenants and their employees.