I was greeted by two staff members who were courteous, but without warmth. The room did not have the balcony pictured: it turns out that the balcony is off the breakfast room! That was a big disappointment to me. The room, however, was clean and quiet. The bathroom was small but fine, except for the sink: it was the size of a spittoon! With the shelf over it, it was difficult to brush my teeth without making a mess on the floor. The “view” from the room was over a courtyard in the inside of the building complex (palazzo), not very enticing.
When I returned from dinner, my key for the door downstairs did not work, no matter how much or how hard I tried. I was very glad when a different renter from the building opened the door, and I could proceed from there.
The staff called me a taxi in advance, since I had to leave very early for the airport. There was no offer of a breakfast alternative, since I had to leave before the official breakfast hour.
