Good location, and the staff is friendly and nice. However, the room was still not ready even after the 3:00 PM check-in time, and I had to wait an extra 30 minutes.
MING LUN
MING LUN,4 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 7 月 21 日
Yining
Yining,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Brilliant break
Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would willingly stay again , Thank you .
Carolyn
Carolyn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Sentralt og nytt
Ypperlig nytt hotell sentralt plassert like ved busstasjon og Albert Docks. Svært hyggelig og hjelpsomt personale. God frokost. Fine rom.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Anna
Anna,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Monica
Monica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Fantastic hotel
Sophie
Sophie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Dominic
Dominic,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Susan
Susan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
A great last minute booking!
It was a great overnight stay booked last minute and paid a reduced price which was even better. Clean, modern and had a good nights sleep. A car park is ahead at the traffic lights at John Lewis. Pre book to receive a 30% discount. Details should be in with your booking.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Not a pleasant experience
The hotel has a 3PM checkin. Coming from the us with a broken injury did not lead to any earlier check in. In fact, there was such a long line at 3 that I could not check in until after 4. The online check in did not work because apparently my room was not ready. The staff was a mixed bag; some nice but some quite unpleasant. One staff member in the elevator mocked me when I could not find my room key card to swipe for my floor and refused to help me, putting me down all the way through. I was clearly in my business attire and conference badge and with laptop bag and just exhausted from a long day with my injury. That was quite unpleasant. Then when I finally reached my room it was not cleaned. I called reception but they just called me an hour later asking if I wanted it cleaned. Well, I said don’t bother and put my thrash outside. I wish the breakfast made up for it but if you don’t eat Pork it is slim pickings and there are only poor little triangles of one type of cheese. The croissants were tasteless. The location was alright, but that’s about it. Overall I would not stay again.
zeynep
zeynep,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
4,5/5
Trevlig personal och fint rum
Elin
Elin,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Unfortunately, breakfast is very bad. Most of it is pork, and there is no food available for us, such as turkey or chicken.
muna
muna,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Decent hotel
Hotel was ok. Location good for shopping/dinner etc. Fan/aircon turned off and couldn't get it to stay on so room was hot. No fan in bathroom so whole room was steamy and stuffy. But otherwise all good.
Sophie
Sophie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Rena
Rena,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Carl
Carl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Excellent hotel
Wonderful weekend stay. Excellent location, spotlessly clean and breakfast is good.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Great hotel in a fab location
Check in was very easy. All staff very helpful and friendly. Room was very clean and the toiletries provided were lovely
Maud
Maud,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Nice hotel, poor breakfast
Hotel is lovely. Beds comfortable, bathroom products lovely.
Very disappointed with the breakfast, which was expensive at £18.75 a head. We went at 08.45 on a Friday morning.
Coffee machines constantly ran out of coffee beans and milk. Not enough staff to refill these or the breakfast food items. Only 4 slices of crusts available in the bread boxes. No berries (bowl was empty), bacon was rock hard and very greasy, fried eggs had rock hard dried yolks and crispy greasy whites. Very messy surface areas, clearly not being kept on top of with food spills and mess everywhere. Felt sorry for the staff who clearly had far too much to do as they couldn’t keep on top of everything.