The hotel is right on the Strand, across the street from the ocean side. The door to the room was too small for the opening, so that you could see light all around the door, and you could hear the noise from the Strand, all the cars and motorcycles with no mufflers or those really loud mufflers. Because my room was located next to the laundry/supply room, the employees stood outside and had loud conversations early in the morning. Some time during our last night, we heard what sounded like gunshots at 4 in the morning. We left a day early.
Patricia
Patricia,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
anabella
anabella,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Italo
Italo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Amazing
Gul
Gul,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Comfortable accommodation
KARLENE T
KARLENE T,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Darian
Darian,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Ok stay.
The beds we're stated as queen, those were full size beds and uncomfortable. It was not a bad stay, but I will not book there again.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 18 日
brooke
brooke,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Anniversary Celebration
Very relaxing and the room was immaculate.
Tracy
Tracy,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
I came not completely satisfied
My booking was switched to another hotel 2 miles away without reason proper reason provided. At the Grand Beach Resort I had to park off premises due to both parking garages full by 11pm. Only one elevator in service. I had booked king room after the switch I was given room with 2 full beds. The room was clean, view of ocean but small bed. Front desk staff was helpful.
Robyn
Robyn,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 20 日
Horrible experience - terrible customer service.
Horrible time, made a reservation on line - they accepted my money and sent me a confirmation. They lied. The place is not even open this time of year. I waited hours because you cannot check in until 4:00. No one shows, no one is there, called - no one answers. The cleaning staff directed me to the hotel owners who were the most helpless people I have dealt with, they told me this was my fault and that I needed to call the owners directly and can never trust hotels.com. They took my money and will not give it back. Do not stay here ever is my recommendation, they waste time, money and mostly just make you mad by never resolving the issue - just blame the customer for using a third party site. Terrible experience. They even sent me pre check in paperwork to confirm the reservation. Requested copies of my ID. Hope they are not scamming me in a worse way too. dont get scammed by them too - stay far away from this place is my recommendation.
Wayne
Wayne,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 15 日
Never got to go then because i got the room that day couldn't get a refund so you know i didn't check in why you asking me how it went
Terry
Terry,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 12 日
Ashanti
Ashanti,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 19 日
John
John,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 10 日
Close to attractions and restaurants. Hotel room was nice but beds were extremely low, hotel pool and exterior were in need of maintenance and parking was convenient but somehow too tight for me.
Elizabeth
Elizabeth,2 晚浪漫旅行
Travelocity真实住客点评
2/10 很差
2024 年 12 月 2 日
If it wasn't for the sheer good fortune of the 5th & Ocean Venezuelan cleaner walking by, my 10 & 11 year old sons and I would have been left to sleep on the street. The hotel was closed. We had prepaid a week before through Expedia and it was closed. No one had notified us we had been changed to another hotel. We were told a lady named Simone had called us but it wasn't true. No message, no email, nothing. An empty parking lot and locked office is what we arrived to at 6:15pm. Thank Goodness for the Cleaner (and that I spoke a rudimentary Spanish).
Warren
Warren,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 27 日
Picture was confusing and I thought this was the hotel on the beach but it’s across the street. Very friendly people, rooms were clean and it was easy to walk where we wanted. 4/5 I’d stay again.
Orin Christopher
Orin Christopher,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 24 日
Chad Brewington
Chad Brewington,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 19 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 14 日
I was awakened a few times a night from yelling outside the door. One night there was a fight right by my room. It’s a shame because overall the room was very nice and the bed was awesome. It has a Starbuck’s right across the street that all the people from surrounding hotels walked to through the parking lot.