The hotel is nice and close to some dining options. The room is spacious, the bed is very comfortable but the pillows… the pillows are horrible. They’re
Natasha
Natasha,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Melanie
Melanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Best staff ever!!!
Was the best stays I have ever had and I travel a lot.
The staff was amazing. Carol was super sweet, and my granddaughter loved her. Will be back for sure!
Louisa
Louisa,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 4 日
Hampton Inn, Porter Ranch - Run by Shysters
The property is fine, at least for a Hampton Inn. The problem is they didn't honor their cancellation policy. The policy requires a charge for one night if not cancelled by the date provided. I stayed the for the one night and checked out the next day. They still charged me for an extra night. I stay at hotels >75% of the year. Sometimes plans change. These shysters in Poter Ranch need to get in-line with the rest of the industry.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Great hotel
Amazing
Connie
Connie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
jorge
jorge,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Allen
Allen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Richard
Richard,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Timothy
Timothy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
One of the best hotel experiences ever, I was
Ashley
Ashley,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
colin
colin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Juan
Juan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Alejandro
Alejandro,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Takekatsu
Takekatsu,19 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
VERONICA
VERONICA,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Sheri
Sheri,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Humberto
Humberto,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 30 日
I reserved this room specifically to have access to a restroom as the one in my home is currently being renovated. I checked in at almost 10 pm. At midnight when I finally went to use the restroom, I realized it doesn’t flush. I contacted the front desk who stated the issue will not be resolved until the following morning as there is nobody onsite to assist. That is not helpful as I am only staying for the night and check out is at 11:00 a.m. i requested to be moved to another room. The front desk informed me that they are sold out for the night. It is irresponsible for this organization to have a sold out hotel room without any facilities staff available to address any issues. This room cost me $284 dollars for one night and I can’t even use the restroom here. I am requesting a full refund for this inconvenience. Had I known this would occur, I would’ve saved myself the trouble and stayed home.
EDIT: I spoke with the manager this morning and he informed me that due to me having booked through a third party organization (Expedia) there is nothing he can do.
I reached out to Expedia and they placed me on hold for 8 minutes and stated they could not contact anybody at Hampton to discuss my refund request.
Putting the legwork on the client is beyond me. Hampton could’ve gotten ahead of this by contacting Expedia themselves. Now I am left waiting, in limbo AND footing the bill.
2nd Edit: Not only was I charged for night through Expedia, Hampton had charged me as well.