The staff was very friendly and we didn’t have any issues at all
Vena
Vena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Yes
Cortez
Cortez,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 30 日
No Maid Service. I had to hunt for a Maid & beg her to allow me to throw my Trash away & get Towels. No Maid ever came to our Room from Tuesday to Saturday
We Paid up Front for the Breakfast Buffet.
They never told us it included Waffles & Omelets
On Thanksgiving No Hot Breakfast even though we Paid for it.
On Thursday night the Restaurant Staff managed by Amber wanted to close at 8:30 with no warning. Before they left they served us uncooked chicken salads. I still have diarrhea from that.
Unfortunately some of the Staff have not been Trained to take care of Customers or Hilton Awards Members like us.
We asked for late Check out & were granted it by Breonna only to be Surprised by the Front Desk Mgr
Amelia Schook who could not care less about
all of our concerns. Our problem is we tried to cope & not complain. The Lesson we learned is to complain loudly @ the first sign of problems.
The motto we saw @ the Hilton is we Gurantee to make things Better. Amelia did not care to know what went wrong to fix anything
Breonna failed to tell her we had late check out & she was very Rude to us!
I look forward to informing the GM of how we were treated. I run a real estate business & my wife runs an Insurance company. We know the value of Customer Service! We Regret choosing this Hilton Garden!
Richard
Richard,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 28 日
Water pressure was really bad. Toilet would not flush properly. No included parking with hotel reservation.
Juan
Juan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Very helpful stuff very , engaging gave good tips on places to visit
Plunta
Plunta,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Good
Gianfranco
Gianfranco,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
Pros - This hotel is in the perfect location in Mid-town, comfortable bed, and the staff was amazing. Cons - The room was a bit dated, bathroom did not appear clean, and construction noise was nonstop during the day.
Susan
Susan,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
Rummet var fint
Magnus
Magnus,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
joshua
joshua,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 13 日
Anastasia
Anastasia,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
A great location, decent amenities, clean room, nice staff.
Kathy
Kathy,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 7 日
Joe
Joe,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 3 日
The staff was kind and responsive. The pool looked very nice although we didn’t use it.
Carrie
Carrie,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 1 日
louise
louise,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Convenient and clean!!
Brandy
Brandy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Comfortable bed. Very nice room
Jorge R
Jorge R,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Absolutely amazing staff and clean room! Beds were great as well!
ashleigh
ashleigh,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 26 日
Not ready for check in. We stayed here December 2024 and rooms not ready
Robyn
Robyn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 23 日
Staff was all amazingly friendly and courteous.
Jacob
Jacob,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 22 日
Jamie
Jamie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 20 日
Not a good experience. Ran out of complimentary water. Was difficult to get the room made. One day we left do not disturb in door because we did not want room made up but the other days room was not made up even though we had asked. Will not go back to this location and would only go to higher end Hiltons if I ever was to go to a Hilton again
Todd
Todd,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Taz
Taz,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Great location, nice and clean. Very pleasant staff.