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HOTEL SANTIAGO

2.5 star property
Hotel located steps from Zócalo de Puebla

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Photo gallery for HOTEL SANTIAGO

Enter a stylish lobby with a potted plant and geometric metal railing.
Relax on the patio surrounded by historic charm and lush greenery.
Relax in a cozy space with a neatly made bed, television, and desk area.
Step into a tranquil oasis with a beautifully landscaped patio area, complete with comfortable seating and dining options.
Hotel HS features a modern facade with a prominent logo and a secure entrance.
In the heart of Puebla Historic Center, HOTEL SANTIAGO offers a warm welcome with in-room WiFi, free self parking, and a 24-hour front desk. Guests appreciate the hotel's smoke-free premises and convenient elevator.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour room service
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Free self parking

Room options

View all photos for Standard Double Room, 1 Double Bed

Relax in a cozy space with a neatly made bed, television, and desk area.

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
Aug 22 - Aug 23
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About the neighborhood

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Centro Expositor - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

Restaurants

  • ‪Mercado de la Acocota - ‬4 min walk
  • ‪Tortas Meche - ‬1 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Hotel Royalty Centro - ‬2 min walk

About this property

HOTEL SANTIAGO

When you stay at HOTEL SANTIAGO, you'll be in a fantastic location, just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. Free perks include WiFi and self parking. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 853 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 39

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Does HOTEL SANTIAGO offer free cancellation for a full refund?

Yes, HOTEL SANTIAGO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL SANTIAGO?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HOTEL SANTIAGO?

Yes, there's free self parking.

What are the check-in and check-out times at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Check-out time is noon.

What's the area around HOTEL SANTIAGO like?

HOTEL SANTIAGO is a short 3-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.

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HOTEL SANTIAGO Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

The staff went far and beyond to make us feel welcome.
Ana, 1-night trip

10/10 Excellent

Great place, with a excellent view
Roberto, 2-night trip

10/10 Excellent

Excelente
Roger, 1-night trip

8/10 Good

The room is clean and the staffs are very friendly
HUI, 2-night trip

10/10 Excellent

Excelente
Cristopher, 1-night trip

10/10 Excellent

Nice place
José Luis, 1-night trip

10/10 Excellent

Next to Zócalo de Puebla Centro/Catedral de Puebla

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Hing, 3-night trip

10/10 Excellent

Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Omar, 1-night trip

8/10 Good

Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.
Jannine, 1-night trip

10/10 Excellent

Did not like no coffee in room. All else amazing
marion, 6-night trip

4/10 Poor

Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Nadezhda, 3-night trip

8/10 Good

.
Brenda, 1-night trip

8/10 Good

Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Merri, 2-night trip

10/10 Excellent

Ng
Jesús, 1-night trip

10/10 Excellent

Ok
Heriberto, 1-night trip

10/10 Excellent

Limpio, tranquilo y accesible
Karla, 1-night trip

10/10 Excellent

Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable
DEMETRIO DENNIS, 3-night trip

10/10 Excellent

Exelente lugar para descansar
Juan, 1-night trip

10/10 Excellent

Siempre la mejor atención, limpieza y serviciales
Giovanna Lucia, 2-night trip

10/10 Excellent

Todo muy bien
Aurea, 1-night trip

8/10 Good

Shayna, 3-night trip

8/10 Good

Todo bien solo que las camas son duras
Arleta, 1-night trip

10/10 Excellent

Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable
Diana Patricia, 2-night trip

6/10 Okay

Lo que no me agradó del hotel es que todo el tiempo hay mucho ruido y se logra escuchar de habitación en habitación.
Santiago, 1-night trip

8/10 Good

MARIO EDGAR CHAVEZ, 1-night trip