Ordered a king bed received a queen. To many smokers at the front door and new building parts cluttering the intrance
Steve
1 晚行程
10/10
Wonderful time. Awesome Check-in.
Loriann
1 晚行程
10/10
Great overnight stay!
Donna
1 晚行程
2/10
woody
2 晚行程
10/10
Rebecca
1 晚家庭旅行
10/10
Gerald
1 晚行程
2/10
This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.
SABRINA
1 晚家庭旅行
2/10
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Lisa
1 晚家庭旅行
10/10
Karen
1 晚行程
8/10
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Javier
1 晚行程
4/10
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Chris
1 晚家庭旅行
10/10
Place to sleep and be warm.
真实旅客
3 晚商务旅行
8/10
Under renovation. Didn't know until there.
David
1 晚家庭旅行
10/10
great staff
Andy
2 晚行程
2/10
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Christina
1 晚家庭旅行
2/10
We did not stay! Horrible property and surroundings.
Sheron
1 晚家庭旅行
2/10
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Michael
1 晚家庭旅行
2/10
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Matthew
1 晚家庭旅行
10/10
Larry
1 晚行程
2/10
For the amount of money I paid it was not a good. I will never stay there again
James
1 晚行程
10/10
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!