In the heart of Vitoria-Gasteiz, Gran Hotel Lakua offers a luxurious retreat. Unwind with a deep-tissue massage at the onsite spa or get moving in the gym. With free WiFi, bike rentals, and tour assistance nearby attractions like Cathedral of Santa Maria de Vitoria are within reach.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Spa
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Sauna
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Business center
Meeting rooms
Feel at home (6)
Connecting/adjoining rooms available
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
The current price is CNY800
CNY800
CNY880 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work meets relaxation
Business travelers thrive with meeting rooms and workstations. After hours, the hotel offers a full-service spa, sauna, and 24-hour room service.
Diverse food options
A restaurant, cafe, and bar satisfy all culinary cravings at this hotel. The sumptuous buffet breakfast starts each day on a delicious note.
Spa sanctuary
A full-service spa offers deep-tissue massages and couples treatment rooms. This hotel also features a sauna and fitness room for wellness seekers.
Museo Diocesano de Arte Sacro - 3 min drive - 1.8 km
Europa Conference and Exhibition Centre - 4 min drive - 2.5 km
Cathedral of Santa Maria de Vitoria - 6 min drive - 3.6 km
Virgen Blanca Square - 6 min drive - 3.6 km
Getting around
Vitoria (VIT) - 9 min drive
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
Vitoria-Gasteiz Station - 17 min drive
Manzanos Station - 18 min drive
Restaurants
Quinta Avenida - 9 min walk
The Colors - 9 min walk
Aitzondo Taberna - 6 min walk
Basajaun - 13 min walk
La Industrial - 7 min walk
About this property
Gran Hotel Lakua
At Gran Hotel Lakua, you'll be within a 10-minute drive of Europa Conference and Exhibition Centre and Basilica of San Prudencio de Armentia. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a sauna.
At a glance
DONE
Hotel size
145 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 14.00 per day)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Onsite garage
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Full-service spa
Sauna
Massage/treatment rooms
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
No plastic water bottles
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
Parking
Covered self parking costs EUR 14.00 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - A01281187
Property Registration Number HVI-00382
Also known as
Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz
Frequently asked questions
Does Gran Hotel Lakua offer free cancellation for a full refund?
Yes, Gran Hotel Lakua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gran Hotel Lakua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Hotel Lakua?
Yes. Self parking costs EUR 14.00 per day.
What are the check-in and check-out times at Gran Hotel Lakua?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Gran Hotel Lakua and nearby?
Gran Hotel Lakua has a spa and a fitness center.
Are there restaurants at or near Gran Hotel Lakua?
Yes, there's an onsite restaurant.
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Reviews
Gran Hotel Lakua Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
7.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 23, 2024
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Martyn
Martyn, 1-night trip
Verified
8/10 Very good
Jul 17, 2024
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Susan
Susan, 6-night trip
Verified
10/10 Exceptional
Jun 6, 2024
Excellent. Staff is very courteous and professional.
Rafael A
Rafael A, 1-night trip
Verified
4/10 Fair
Jul 21, 2023
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Gareth
Gareth, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2024
No Microwave
VU
VU, 6-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Todo bien menos la ultima noche que no funcionaba la luz del aseo
FRANCISCO JAVIER
FRANCISCO JAVIER, 2-night trip
Verified
2/10 Poor
Jul 16, 2025
No es un 5 estrellas. En mi opinión es un 4 estrellas normalito.
DANIEL
DANIEL, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Hotel muy confortable y con una habitación muy amplia
Joan Ramon
Joan Ramon, 2-night trip
Verified
10/10 Exceptional
Aug 23, 2024
Ras
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Muy bien todo y muy cómodo
Monica
Monica, 5-night trip
Verified
10/10 Exceptional
May 27, 2024
Muy bien
Excel·lent
Toni
Toni, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2024
El hotel está bien, pero para mí es más un 4 estrellas que un cinco
Francisco Javier
Francisco Javier, 1-night trip
Verified
8/10 Very good
Mar 31, 2024
Hotel de 3 estrellas
Hoy por hoy no es un hotel de 5 estrellas. Con 3 tiene suficientes. Los enchufes están medio sueltos; el spa es caro para lo que es y en los colchones se notan los muelles.
Lo mejor: el personal. Muy amables y atentos.
Agustina
Agustina, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2024
Hotel impecable, a pesar de algunas opiniones que había leído, el Hotel está muy bien.
Muy cerca de la parada de tranvía que te permite ir al centro o a cualquier otra parte de Vitoria muy cómodamente. Muchos detalles que alegran tu estancia y te hacen sentir casi como en casa.
Lastima haber estado tan poco tiempo y no haber podido disfrutar del Spa ni del restaurante.
Espero volver.
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Jan 31, 2024
Hotel, correcto para ser un 5 estrelllas, televisión muy pequeña para lo que se lleva actualmente, se nota que han pasado los años,
JESUS IGNACIO
JESUS IGNACIO, 1-night trip
Verified
8/10 Very good
Oct 29, 2023
Todo correcto
alberto gomez
alberto gomez, 1-night trip
Verified
4/10 Fair
Aug 22, 2023
Un hotel normalito de 4 estrellas
No es un hotel 5 estrellas, es 4 estrellas…los servicios de un 5 estrellas son mas numerosos y mayor calidad. Un hotel de 5 estrellas no suele cobrar 40€ por un check in anterior a las 13:00 horas y es lo que me cobraron.
Ricardo
Ricardo, 1-night trip
Verified
6/10 Good
Aug 20, 2023
En general nos ha gustado. El personal es muy amable y atento. Pero los alrededores del hotel no nos han parecido muy bonitos y el parking nos ha parecido estrecho y pequeño. Por lo demás, todo genial.
Ethan
Ethan, 1-night trip
Verified
10/10 Exceptional
Aug 13, 2023
Hôtel parfait
Karine
Karine, 1-night trip
Verified
10/10 Exceptional
Jul 16, 2023
Es un hotel muy agradable, la pena que solo estuvimos una noches. Es un hotel para disfrutar.
cristina
cristina, 1-night trip
Verified
8/10 Very good
Jul 7, 2023
Muy buenas las almohadas
Ivan
Ivan, 1-night trip
Verified
6/10 Good
Jun 12, 2023
El personal de recepcion deberia ser mas atento
Eloy
Eloy, 2-night trip
Verified
10/10 Exceptional
May 9, 2023
EL HOTEL ES COMODO Y LINDO, HAY LUGAR PARA APARCAR SIN PROBLEMA. LAS HABITACIONES ESTAN LIMPIAS Y ACOGEDORAS.
David
David, 1-night trip
Verified
8/10 Very good
Jan 4, 2023
Agréable, mais attentio aux surprises ...
Hôtel très agréable, chambre spacieuse et confortable avec un lit king size. Très propre. Petit déjeuner assez varié mais cher. Hôtel très éloigné du centre ville.
Spa agréable, mais cher et surtout sur le site rien n'est précisé au fait que le Spa est payant. C'était pour nous une surprise !!!
C'est tout de même 20€ de l'heure !!!
Abdellah
Abdellah, 1-night trip
Verified
8/10 Very good
Dec 9, 2022
Me gusto la habitación
No me gusto la atención de los caballeros de la recepción, ni siquiera te miran a los ojos