Naay Zama

Property class: 4
Hotel with outdoor pool, near Xel-Há Park

Choose dates to view prices

When you stay at Naay Zama, you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights include an outdoor pool, free bike rentals, and a terrace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Hot Tub, Garden View

Room

Deluxe Room, Hot Tub, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, Garden View

Terrace/patio

Elite Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Grand Room, Kitchen, Garden View

Room

Grand Room, Kitchen, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
Parque Dos Ojos, Tulum, QROO, 77774

What's nearby

  • Xel-Há Park - 6 min drive - 2.0 km
  • Xcacel Beach - 6 min drive - 2.7 km
  • Akumal Beach - 11 min drive - 12.6 km
  • Tulum Mayan Ruins - 15 min drive - 18.9 km
  • Tulum Beach - 25 min drive - 28.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive
  • Cancun Intl. Airport (CUN) - 76 min drive
  • Cozumel Intl. Airport (CZM) - 30.5 miles/49.1 km

Restaurants

  • ‪Cozumel Restaurant - ‬8 min drive
  • ‪Tikal Lobby Bar - ‬8 min drive
  • ‪The Truck - ‬9 min drive
  • ‪Cenote Snack Bar - ‬8 min drive
  • ‪Maiko - ‬8 min drive

About this property

Naay Zama

  • When you stay at Naay Zama, you'll be within a 10-minute drive of Xel-Há Park and Akumal Beach. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights include an outdoor pool, free bike rentals, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 6 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) not allowed

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

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Reviews

Naay Zama Reviews

7.2

Good

7.4

Cleanliness

7.0

Amenities

7.8

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

This property is embedded in nature and located within walking distance to Dos Ojos Cenote, which was very convenient for us. We enjoyed our stay.
Verified review

10/10 Exceptional

Beautiful accommodation set in lovely jungle space. Restaurant, pool, fire pit and fabulous room with sunken bath.
Verified review

8/10 Very good

Pluses: it’s the perfect get away if you need peace and quiet. The space itself is beautiful.
Verified review

10/10 Exceptional

Our stay was absolutely wonderful. It really felt like we were home away from home with the warm and welcoming customer service. The rooms were clean and spacious. The ambience is relaxing and perfect for anyone wanting to unwind relax, and connect with the beauty of nature. My family and I had a great stay. Breakfast was delicious and service was the best. Kudos to Gabrielle, isis, and Jose for being marvelous hosts.
Verified review

2/10 Poor

Es un pésimo lugar ya que las instalaciones son reprobables por mencionar algunos puntos el baño en la regadera estaba tapada con mugre acumulada de muchos años y no se iba el agua de la regadera no tiene cortinas los baños se pueden asomar por fuera y verte, está infestado de insectos me salió en el baño un ciempiés en la recámara me salió una tarántula y el último día me salió un alacrán el desayuno está muy malo no tiene sabor la comida, demasiada insegura a la zona ya que no hay iluminación el aire acondicionado solamente tienes derecho unas cuantas horas y a veces ni eso el hotel vecino tiene un motor en San toda la noche y cuánto ruido no te permite dormir la ruta para llegar está muy insegura no hay camino Asfaltado pura terracería más de 15 minutos y lo más delicado es que todas las políticas a las que estás acostumbrado en materia de tele ellos no la respetan como por ejemplo los motivos de cancelación y reembolso. La puerta como tal la sierra y cualquier persona inclusive que pueda entrar por atrás del hotel se puede meter a tu cuarto. Me tuve que salir por todos los motivos y no arriesgar mi vida mi integridad mi familia mis vacaciones, no me quisieron hacer reembolso a pesar de que les evidencié con fotos todo lo que cito.
Verified review

2/10 Poor

Verified review

2/10 Poor

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional