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Aparthotel

Bakal Residence By Lockey

4.5 star property
Luxury aparthotel with 2 outdoor pools, near Tulum National Park

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Photo gallery for Bakal Residence By Lockey

Reception
43-inch Smart TV with digital channels, books, streaming services
Rooftop terrace
Deluxe Studio Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Courtyard
Experience the ultimate retreat at Bakal Tulum By Lockey, where you can unwind in style on the rooftop terrace or by one of two outdoor pools. With a gym to stay active, laundry facilities for convenience, and a snack bar/deli to satisfy your cravings - plus free WiFi and self-parking - this aparthotel has everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Non-smoking
  • Refrigerator
  • Spa

Main amenities (12)

  • 119 smoke-free apartments
  • Daily housekeeping
  • 9 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Spa services
  • In-room childcare
  • Business center
  • Beach shuttle
  • Theme park shuttle

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CNY253
CNY490 total
includes taxes & fees
Jul 11 - Jul 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Penthouse

Deluxe Penthouse | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Penthouse

Highlights

Outdoor play area
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchen
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Separate bedroom
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Apartment

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 17 min walk - 1.5 km
  • Gran Cenote - 4 min drive - 4.6 km
  • Tulum Mayan Ruins - 6 min drive - 3.9 km
  • Tulum Beach - 6 min drive - 6.7 km
  • Playa Paraiso - 8 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬5 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Bakal Residence By Lockey

Bakal Residence By Lockey features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. You can be pampered with massages, then unwind with a drink at one of the 9 poolside bars. 2 outdoor pools and a 24-hour fitness center are offered, and apartments have conveniences like refrigerators and microwaves.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 119 apartments
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Train station shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*
    • Bus station shuttle*

Offsite

    • Beach shuttle*
    • Theme park shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)
  • Car recommended
  • On site car rental

Family friendly

  • Cribs (infant beds): MXN 750 per stay
  • Childcare in room (surcharge)

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Blender
  • Toaster

Dining

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 250 for adults and MXN 200 for children
  • 9 poolside bars
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Rainfall showerhead
  • Towels provided
  • Soap
  • Toilet paper
  • Shampoo
  • Hair dryer

Entertainment

  • 43-inch Smart TV with digital service
  • Streaming services
  • Evening entertainment
  • Books

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Outdoor furniture

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Elevator door width (inches): 33
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Blackout drapes/curtains
  • Champagne service
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • 24-hour fitness center
  • Nature reserve
  • Theme park shuttle (surcharge)
  • Shopping mall on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 119 rooms
  • 5 floors
  • 2 buildings
  • Built in 2023
  • Traditional architecture
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 428 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 200 for children
  • Beach shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 750 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

Bakal By Lockey Tulum
Bakal Tulum By Lockey
Bakal Residence By Lockey Tulum
Bakal Residence By Lockey Aparthotel
Bakal Residence By Lockey Aparthotel Tulum
HELP_OUTLINE

Frequently asked questions

Does Bakal Residence By Lockey offer free cancellation for a full refund?

Yes, Bakal Residence By Lockey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bakal Residence By Lockey?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 11:30 PM.

Are pets allowed at Bakal Residence By Lockey?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bakal Residence By Lockey?

Yes, there's free self parking.

What are the check-in and check-out times at Bakal Residence By Lockey?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Bakal Residence By Lockey and nearby?

Bakal Residence By Lockey has 9 poolside bars and a 24-hour fitness center, as well as spa services.

Does Bakal Residence By Lockey have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a blender, a toaster, and cookware.

What's the area around Bakal Residence By Lockey like?

Bakal Residence By Lockey is in Tulum City Center, a short 15-minute walk from Tulum National Park and 12 minutes' walk from Dos Aguas Park.

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Bakal Residence By Lockey Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

We stayed at Bakal Tulum for 8 days in the penthouse suite - 2 adults and 1 child.
8-night trip

10/10

Great staff, safe location, great location!
4-night trip

10/10

Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
7-night trip

10/10

Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
7-night trip

10/10

Loved this place. Staff was amazing
7-night trip

8/10

For a solo stay, the place was perfect. My room was a studio on the 4th floor. Comfortable bed, good black out blind, good A/C, nice balcony. The location was walking distance to lots of restaurants and shops. On arrival I walked from the ADO bus station - it was less than a mile and simple. The concierge and front desk were friendly & helpful. There was still construction going on in the building. Multiple rooms/apartments were still being worked on - a little noisy but not bad.
6-night trip

10/10

Fantastic location in Tulum, located near many restaurants and various taco stalls. 2 pools to toggle between to beat the heat. Very clean facility. Emmanuel in particular was super helpful with organizing our airport transport and ensuring we had a child seat for our 2 year old daughter. He was more than happy to answer any questions we had about beaches, cenotes and everything in between. Would definitely recommend! Additionally, if you splurge for a PH suite, you get access to your own private plunge pool, in addition to the 2 seperate hotel pools, which our little daughter absolutely loved
5-night trip

10/10

Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.

8/10

Was walking distance from great restaurants, bars and nightlife
4-night trip

2/10

There is nothing good about that place.
9-night trip

8/10

My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
3-night trip

10/10

Hola
1-night trip

10/10

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
4-night trip

10/10

We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
11-night trip

10/10

Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
4-night trip

4/10

Bien
1-night trip

10/10

3-night trip

10/10

El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
2-night trip

8/10

Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
2-night trip

10/10

Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
2-night trip

10/10

Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.
3-night trip

10/10

3-night trip