可以免费取消我在LUXa 魅力之家 by LovelyStay的预订并获得全额退款吗？

是的，LUXa 魅力之家 by LovelyStay在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

LUXa 魅力之家 by LovelyStay是否允许携带宠物入住？

很抱歉，不允许携带宠物。

LUXa 魅力之家 by LovelyStay是否有停车场？

很抱歉，LUXa 魅力之家 by LovelyStay没有停车场。

何时可在LUXa 魅力之家 by LovelyStay办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。退房时间为 11:00。

LUXa 魅力之家 by LovelyStay是否有内部娱乐场？

不，该旅馆不设赌场，但埃斯托里尔赌场（17 分钟车程）就在附近。

LUXa 魅力之家 by LovelyStay周边区域环境如何？

从LUXa 魅力之家 by LovelyStay仅需3 分钟步行可至辛特拉王宫，8 分钟步行可至雷加莱拉宫。

里斯本区LUXa 魅力之家 by LovelyStay住宿优惠| Hotels.com 好订网

Q: LUXa 魅力之家 by LovelyStay是否允许携带宠物入住？

很抱歉，不允许携带宠物。

4/10 尚可

2025 年 10 月 16 日

Se escucha Adsolutamente todo, habitaciones, conversaciones, la calle, las puertas. Está muy mal conservado y descuidado, el mobiliario está destrozado, los tejidos están añejos y desgastados. El baño no tenía ni azulejos, la cortina llena de moho, polvo en las lámparas y no voy a seguir porque no acabo. Encima me tocó unas niñatas en la habitación de arriba que vino hasta la GNR porque no podíamos dormir del escándalo, golpes y gritos. Así desde la una de la madrugada hasta las tres. Vamos…para repetir

Gloria，2 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 23 日

Atendimento ruim, lugar sujo e desorganizado, móveis quebrados, muito diferente das fotos do site

Kauana，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 18 日

Faded glory

The check in wasn't easy. No one was there, and everything had to be arranged by phone. We were told we still had to pay tourist tax and had to send a copy of our ID cards. Otherwise, we wouldn't receive the code for the room we'd already paid for. We hadn't received an email about this, and it was completely new to us. A very unpleasant start. We ended up paying €4 tourist tax and sending a photo of our ID cards by WhatsApp. Then we received the code of the room, again without any explanation. It turned out you had to get the keys from a safe in the living room. The room was okay. Lovely big bed. Relatively quiet. However, the furniture were very old, with broken parts here and there. Bathing was impossible, as the water stop wasn't there. Showering was possible, but the shower curtain was far too small for the tub. The beds were clean, but the furniture was very dusty, and there was mold on the walls and ceiling. We slept well, as it was quiet and the bed was very comfortable, but we wouldn't go back to this place.

Josje，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 17 日

Meget sjovt og hyggeligt sted. De var behjælpelige med bagage. Dog var vores bad både utæt og afløbet var tilstoppet, hvilket de ikke var så hjælpsomme med.

Frederik Tor，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 9 日

Ótima localização

Viajamos em família. O hotel fica muito bem localizado, confortável e limpo.

Adriana Antero，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 8 日

Bien bien

La estancia ha estado muy bien, camada super grande y cómoda. Eso sí, la tapa del WC estaba rota. Pero vamos, quitando eso ubicación inmejorable (aunque con el lado negativo de que todo alrededor es carísimo, pero llega Uber eats para poder hacer compra y eso). Alojamiento con check in sencillo, terracitas en la habitación y en la hotel. La gente respeta el horario de descanso

3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 19 日

Yuliya，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 17 日

Calidad - precio ok.

Un lugar tranquilo y céntrico que es lo que buscábamos.

3 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 12 日

Disappointed

I travel a lot and I love old accommodations, but this really felt like false advertising. The photos online did not give an accurate depiction of the hotel. I stayed in room 6 which featured a beautiful canopy bed that I thought my daughter would love. There was no canopy, just bed posts. Beware that there is absolutely no staff on site. The entrance is a dingy dark living room space with no one to assist. The stairways are steep and the doorways are extremely narrow. Very small bathroom with no counter space and a hand-held shower head only. No refrigerator. Please see my photos and decide for yourself. There are many other lovely places to stay in Sintra.

Photo from website versus reality. Very disappointing.

Are you kidding? This was my one and only pillow!

Bathroom is small. Hand held shower only.

Krista，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 6 日

Está en una ubicación inmejorable de Sintra, destacar que es una ciudad con muchas subidas y escaleras por lo que es poco recomendable para familias con niños o carros de bebé, lo mismo pasa con el hotel las escaleras son pequeñas y empinadas como todas las construcciones de la zona pero es ideal para gente joven ya que tiene muchísimas rutas y el paisaje es precioso. Cómo un punto a mejorar en la habitación, yo pondría un pequeño burro para colgar la ropa ya que carecia de armarios. Sobre el personal no tengo nada que decir ya que en ningún momento nos cruzamos con ningún trabajador, y no hemos escuchado ruidos de otros huéspedes.

Paloma，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 26 日

Alfonso，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 26 日

Tolle Lage um Sintra zu entdecken, Horror mit Auto

Die Lage ist perfekt um Sintra und seine Sehenswürdigkeiten zu erkunden. Das Parken ist allerdings verheerenden wenn man keinen Platz direkt gegenüber bekommt (ca. 8 Parkplätze). Allgemein ist es zu empfehlen Sintra mit den öffentlichen Verkehrsmitteln aus Lissabon zu besichtigen. Man sollte sich zumindest vorher bewusst sein, dass es mit den Auto eher hinderlich ist. Die Unterkunft selbst ist in die Jahre gekommen aber trotzdem alles in allem ok.

Romina，4 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 20 日

Clean! We had the attic bedroom, which was spacious, very clean, and made for a comfortable stay. The bathroom was tiny and barely had space for one person, but I expected that, as this is an old building with character. It’s a lovely, traditional house with local charm, right in the heart of Sintra, which made the experience feel especially authentic.There was no staff on-site, and when we arrived, the place looked a bit abandoned, giving it an empty and quiet feel—we even wondered if anyone else was staying there. That said, we had a comfortable and pleasant stay.

Rojarani，1 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 5 月 19 日

the room is clean but lighting is too dim, the air circulation is not great so the room does not smell good although the hotel changed new bed sheets. This place is only good for the location. No reception except virtual communication.

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 7 日

Amazing!

LuXa Charm house is absolutely excellent value. Big rooms with en-suites, totally capturing Sintra’s style. Our room had window views to the moorish castle. The only issue is ordering Bolt Taxis or Ubers to the property, at peak times the taxi will not be allowed by the local authorities to stop outside the accommodation, so you will likely have to walk into town for that. Not a big issue at all.

Euan，13 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 2 月 8 日

The room is clean and well kept, the common area is not clean and disorganized. Free parking in a small parking lot on the other side of the street.

Expedia真实住客点评

8/10 很好

2024 年 12 月 25 日

Rodrigo，2 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 12 月 6 日

Marjorie，13 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 14 日

Cássio，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 10 月 9 日

Excellent area. It is a virtual staff online. Only we could see the cleaning staff there.

ALAIN J，2 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2024 年 9 月 17 日

A well located but somewhat old and rundown hotel that has a remote virtual check in process with no actual staff at property. It is really only a bed to sleep in and a bathroom with no kitchen or refrigeration facilities at all. Rooms are hot with not even a fan. Good luck if issues arise as you will be dealing with someone remotely via text exchanges. Would not utilise this property again.

Stephen，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 9 月 7 日

Spændende oplevelse

Det var en pudsig og god oplevelse. Værelset var pænt og rent, men ingen steder at hænge tøj op. Udsigten var en mur, men lænede man sig lidt ud, var den spektakulær. God kontakt med kontoret via WhatsApp. God værdi for pengene

Vibeke，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 8 月 21 日

Great Location ….restaurants all around

Eddy，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2024 年 8 月 19 日

I hesitate to recommend this place. There are no amenities at all. Nothing in the kitchen not even a kettle or fridge. The entrance has a coded lock which does not always work I rescued other guests as I was leaving and had to be rescued myself.Access was also difficult because the managing agent had failed to send the paperwork.Eventually sorted by phoning them but it was a stressful process

Lynette，2 晚行程

Wotif真实住客点评

6/10 好

2024 年 8 月 13 日

Amando，3 晚行程

Hotels.com真实住客点评

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可以免费取消我在LUXa 魅力之家 by LovelyStay的预订并获得全额退款吗？

LUXa 魅力之家 by LovelyStay是否允许携带宠物入住？

LUXa 魅力之家 by LovelyStay是否有停车场？

何时可在LUXa 魅力之家 by LovelyStay办理入住和退房？

LUXa 魅力之家 by LovelyStay是否有内部娱乐场？

LUXa 魅力之家 by LovelyStay周边区域环境如何？

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