One of the elevators isn’t in service. With there being 7 floors we would have to wait sometimes 20/30 minutes to catch an elevator down. Stairwells only had exit to the outside and had alarms on the doors. Front desk said to push the alarm and exit that way and seemed disinterested. Alarm didn’t sound and or wouldn’t open. Felt like trapped rats. The fire marshall needs to pay this location a visit.
William
William,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Bad cleanliness
We were assigned to the wrong room. I came to realize it when I went back to the front desk on the next day to report the strong smell of urine that we could not hide with our own cleaning products. On the third day, we were transferred to another room. Both rooms had sliding doors for the bathroom that did not close completely. There were stains on the furniture in both rooms. Overall, the cleaniness was much to be desired.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Aman
Aman,9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Nathan
Nathan,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
Treat Guest with little more decency, stay was ok
Jul 16 9:49 am we liked our room because it was a set up that was different
But then the next day I get a text from room service saying “if you need anything don’t hesitate to let us know”
We needed towels so I asked if they could refill them while we were out for the day
Lana replied yes,
We get back to the hotel at night and there’s no towels in site
So I end up calling the front desk and a lady helped me with getting someone for our towels and was very apologetic which I appreciated in the moment.
Then they bring the towels and then a few hours later I get another knock with EVEN more towels which at that point weren’t needed. So the communication has to be better
The 2 maids I saw walk around on their phones, giving you your towels at your door while looking at their phone lol…okay
Then the last thing was breakfast ended at 10am WHICH is understandable
My girlfriend and I made it there at 9:49am
And was greeted by the breakfast already being closed off, it’s not 10am yet. Of course there’s maid sitting at the breakfast area With their phones
And I ask the lady (most likely a maid) if we can pass to get a quick breakfast (we didn’t even want to sit) and she replies that breakfast is closed. I was told breakfast closed at 10am mind you there were still people eating and sitting down. I get that we were 10 mins until the breakfast official closed but front desk said it’s closed at 10am not 9:50am, of course it’s the maid eating and on her phone that says no
Marlon
Marlon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Arely
Arely,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
The hotel was clean. The service was excellent with friendly staff. The hotel is conveniently located near lots of restaurants and shopping. I can't wait to return.
LaToya
LaToya,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Melissa
Melissa,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
The front desk & housekeeping were very good. The hotel is outdated & needs renovations.
Evan
Evan,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
tessa
tessa,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Clean, comfortable beds, quiet, did not hear noise from hallways or adjacent rooms! Highly recommend!! Friendly staff and great breakfast service!
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Terry
Terry,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
James
James,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jeanette
Jeanette,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Alfred
Alfred,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Dog friendly but no access to stairs. Must use elevator to take dogs out.
Holly
Holly,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Sandra
Sandra,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Jae Song
Jae Song,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
The bathroom shower could have been more cleaner and new shower curtains
Sainaya
Sainaya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Donald
Donald,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Great room
Great room but the pool was nasty
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Our stay was comfortable with good breakfast and cleanliness was at par..rooms were comfortable, good bedding used and clean, just washrooms toilets need to be updated as we had to flush twice each as the suction