I booked through Hotels.com and paid in advance, but when I arrived the hotel had no record of my reservation. It was after hours, and I wasn’t even allowed into the lobby—just told to stand in the hallway and use a service phone. There was no support or real effort to resolve the issue, and I was left without a room, it was midnight and exhausted form my travels. Very frustrating and unacceptable experience.
Adriana
Adriana,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 30 日
Very clean and secure
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 30 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 29 日
The hotel was very clean and nice as expected. The only complaint I have is that I was disappointed that there were not any curtains or hades to block out the light. My room was rig HR above the lobby and the lights came directly through the shades. I would suggest investing in some curtains and not sheer.
Christy
Christy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 20 日
Loved it!
Layla
Layla,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 2 日
The room wasn’t very clean.
Lesley
Lesley,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 2 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 27 日
Maricela
Maricela,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 27 日
Venice
Venice,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 27 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 25 日
Overall good room for a good price I would stay again