可以免费取消我在新奥尔良的Eleanor的预订并获得全额退款吗？

是的，新奥尔良的Eleanor在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

新奥尔良的Eleanor有游泳池吗？

是的，有季节性开放的室外游泳池。住客可以在 08:00 至 22:00 期间使用游泳池。

新奥尔良的Eleanor是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物。需要支付每间住宿每次入住 USD 135 的宠物费。服务类动物免费。

新奥尔良的Eleanor是否有停车场？

很抱歉，新奥尔良的Eleanor没有停车场。

何时可在新奥尔良的Eleanor办理入住和退房？

开始办理入住：16:00；停止办理入住：02:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 10:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房服务。

在新奥尔良的Eleanor及其附近有什么游览观光项目？

新奥尔良的Eleanor设有季节性开放的室外游泳池和热水浴缸。

新奥尔良的Eleanor配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括咖啡机、厨具和制冰机。

新奥尔良的Eleanor周边区域环境如何？

从新奥尔良的Eleanor仅需1 分钟步行可至杜兰站，4 分钟步行可至运河街。

新奥尔良新奥尔良的Eleanor住宿优惠| Hotels.com 好订网

Q: 新奥尔良的Eleanor是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物。需要支付 每间住宿每次入住 USD 135 的宠物费。服务类动物免费。

8/10 很好

2025 年 10 月 21 日

Clean, spacious rooms but service could be better

Pros:: Nice, clean and spacious rooms. Well stocked with appliances. Close proximity to canal Street and the French quarter is a bonus. Cons: The hotel staff is very poor at communicating or responding to queries. I sent them 8 messages and received a response only to one. There is barely anyone ever manning the front desk so it's hard to get any issues sorted. We arrived half an hour before our check in time and found that the access code didn't work. So I tried calling the front desk/property number to ask them if they could let us in. Their response? Send us a message via the hotel chat, which as I've noted before, no one monitors. . So we were stuck outside until we finally found the concierge roaming somewhere. The rooms themselves are not stocked with essentials , except for six pods of coffee, and some sugar, so don't forget to bring your own.

Siddharth，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 21 日

Hidden gem

We absolutely love the Eleanor! We stayed in a 3 bedroom, with a pullout sofa in the living room. The kitchen was well stocked with cutlery, glassware, and pots/pans. I would stay there again.

Laura，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 10 日

The unit was very confortable for our family (7 adults + 2 kids) and is in a great location.

Adriana，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 29 日

This was a beautiful place with great amenities. The unit was very clean with updated bathrooms and kitchen. It’s a perfect place to stay if you have a large group. I would definitely do it again. The only issue is that if you need anything you have to message management and wait until they get back to you. However, they are generally pretty responsive.

Nour，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 16 日

Being in walking distance to pretty much everything especially Bourbon St and transportation. The room was nice and spacious. Only issue for me personally is the lack of communication is definitely something I dislike. I love the atmosphere of the rental including the rooftop pool area.

Penny，6 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 13 日

Ferdinand，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 8 日

My stay was enjoyable!

Clemon，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

I had a wonderful experience this pass weekend. The directions they give you are clear and thorough. I did not see the attendant downstairs, but there was no need for one. They give you the attendant number if needed. All 4 days I didn't have one question or complaint. I loved the garage being attached to the building. If you park on floor 3 on up, you can take the elevator from the garage to your room floor. That was very convenient. The condo was so nice. It felt like home. A very nice home. The layout was perfect in my condo. I can go on about the inside but I'll just say it's nice and everything you need is there.

Conchita，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 2 日

Great location distance to everything. Good amenities. Rooms, kitchen, and everything was great.

Evan Roosevelt，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 24 日

It was very comfortable n the best experience i had an a hotel. So much room and space the beds were very comfortable and we needed or wanted to was in walking distance. I love the Eleanor and I will be back

Christopher，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 24 日

The perfect place!

Everything was perfect! No issues at all...Everything was exactly as described and accurate as in the listing. Very clean and well maintained...Absolutely going to stay here when back in New Orleans.

Marc，7 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 6 月 18 日

The rooms were amazing but there wasn't any info about things to do. Not even pamplets in the lobby so we really didnt do much. Also the pool closes at 10 wich makes no sense i like to get the kids in bed one is a 15 year old and then go relaxe without them. Last i just did think we should have to pay for parking if we are staying at the eleanor as it was clearly attached and own by them. Why should guest have to pay as much as random people parking for events.also it doesnt really say how much parking is or really if it was payed parking. Maybe in fine print i dont know but it shouldnt be hidden $30 a night per car and we had 2 cars so we payed about $240 for parking not including driving somewhere and having to pay again for that price they should offer a free shuttle for quest anywhere you want to go.

Jeremy，4 晚家庭旅行

Travelocity真实住客点评

6/10 好

2025 年 6 月 16 日

Property was very clean and spacious however there were no curtains in the living area so you couldn’t see the TV due to the sun coming through the window

Nello，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 30 日

JONES，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 12 日

Excellent condo close to French Quarter

Each bedroom has its own private bath. The beds are extremely comfortable. Keyless entry to property and condos. The pool and hot tub are very clean and well maintained.

Terri，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 5 月 8 日

Terrible Customer Service

Good luck getting a hold of anybody before your stay. When I finally did, the property manager was very rude, condescending, and had a power trip when his poor customer service was questioned. I had booked 2 condos and The Eleanor claimed there was a payment issue but they had incorrectly tried charging me for both condos at once when my payments were split to one at the time of booking and the second about a month prior to my stay. I had reached out via their portal and called multiple times but did not receive a response. When I finally got a hold of someone, I was met with a condescending attitude and was threatened with canceling my reservation because I gave back the same attitude I was given. All that I needed from the property manager was an apology for the mix up and for him to work towards a resolution instead of telling me I was wrong, when I had multiple methods of proof that they were in the wrong. The property itself is in a great location and was beautiful. We did have an issue during our stay with the battery in the lock dying, and someone promptly came out to replace it. Based on my interaction prior to the stay, if there were any other options that held my large group the way I wanted, I would have canceled the reservation and booked elsewhere. After my stay, I would love to go back if there is some training on customer service, and an easy way to reach the property if there are issues prior to the stay.

Brienne，3 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 6 日

The Condo was very clean and good location. I would recommend blinds getting installed in the main area to block the sun in the afternoon. The street noise was a little loud at night but that is to be expected for NOLA. Over we would stay here again.

Daniel，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 7 日

Awesome property manager! Clean space, plenty of room for a party of 7 adults. I would highly recommend!!

Nicola，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 4 日

Rhonda，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 11 日

Loved it! Clean and great location

Terry，4 晚行程

Expedia真实住客点评

6/10 好

2025 年 1 月 28 日

Stayed at this spot for 3 nights with 5 other people. The room looked great and very modern. Each room had its own bathroom which was a plus. The reason this places loses 2 stars is because the walls are very thin. You can hear other guests In the rooms next door and above us. The worst sound came from outdoors. You hear every little sound from outdoors. We were woken up every night around 3/4am due to random sounds outside. The walls are not thick enough to limit any type of sound. I value sleep so even though the place looks amazing, it seems like a place that was built fast and cheap to just cater to short term rentals.

Alvin，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 21 日

The property was clean, well stocked and overall experience with host was excellent, very responsive.

Karla，1 晚结伴旅行

Expedia真实住客点评

8/10 很好

2025 年 1 月 18 日

Beautiful upgrade interior, very spacious, clean and smelled great. Great location but the parking garage for the property is dirty, tight and possibly unsafe. The communication was very automatic, mostly was through emails snd texts, not very personal. There are quite many rules and restrictions. Late check-in time And early check-out time created some inconvenience for our group. Significant charges for early checkin and late checkout. Besides these issues, we really enjoyed the place, a very great price for the suite. Will consider staying there again

Oanh，4 晚家庭旅行

Orbitz真实住客点评

10/10 绝佳

2025 年 1 月 14 日

The property is perfect for a family

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 14 日

Loved how spacious the Unit was. We had a 4 bedroom unit. Each room had its own bathroom! That was great! The beds were comfortabl. It was overall a great stay! The only complaint is there was no full length mirror. I would definitely stay there again

Christian，3 晚行程

Expedia真实住客点评

新奥尔良的Eleanor

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