Breakfast service was poor. Hardly any cutleries or clean table or proper salt shaker.
The lady at the bar was absolutely amazing though.
The beds were not comfortable at all. Too soft and old.
Jeyran
2 晚结伴旅行
8/10
A charming place to stay, beautiful grounds, rooms with fires for ambience /coziness. Staff were very helpful . Our room was clean and bed very comfortable.
Tatiana
1 晚行程
10/10
A very relaxing Stay .
Edward
1 晚结伴旅行
10/10
Beautiful accommodation with nice surrounds, helpful and pleasant staff.
John
1 晚行程
6/10
Rodney
2 晚行程
8/10
Beautiful location well groomed gardens. Some parts of the property overdue for repairs
John
2 晚行程
10/10
It was fine, they definitely need an interior decorator to spuce up their public areas, so 60's
Robert M
1 晚行程
2/10
Very dated and in desperate need of renovation. Our room had old, worn and dirty carpet and also an old dirty chais lounge. Bathroom was tiny and you had to squeeze past the toilet to access the shower.
Room service had nice food but took 3 attempts to deliver it - first time missed the fries, second time missed the cutlery. Called the kitchen to pick up the dinner tray after we finished but it laid outside our room all night.
For over $450 a night - was more like a 2 star hotel. Would not stay again. Only thing going for the hotel is its gorgeous grounds. Breath taking.
Milena
1 晚家庭旅行
4/10
We had noisy neighbours who we could hear clearly through the party door. Very limited storage for clothing. We were there for 3 nights and only had bedside table draw and wardrobe clothing on the desk so had to sit most of our clothes on the desk. Crack in hand basin and poor fitting toilet seat.
Not what I would expect of a hotel of Peppers reputation and certainly overcharged for the room.
Thomas
3 晚浪漫旅行
8/10
good relax trip 1 hr from Sydney..for overnight stay
Ian
1 晚行程
2/10
I rarely review any negatives about a property/room but this one I really had to as I was really not impressed especially with the $330 per night (pet friendly room)!!! We have stayed at many pet friendly accommodations of all means over 8 years in NSW/Qld and Vic and never have had to pay this much nor have such a terrible room with no view, carpets smelled like mould, tiny fridge very difficult to open in cupboard. Room so small it was difficult to even fit your pet with its little bed in there. Tiny little table to rest your bag/drink on, only 1 chair you could not put anywhere and a lounge along the side of the wall for 1 person. For such an upmarket place this was all extremely disappointing and wish we had not booked in for 2 nights over the internet. The gardens were lovely and lots of green grass to walk your pet was great. King size bed really comfy, shower great. Dinner outside near our room well away from the restaurant was very delicious but had to pay full price as the same as being at the restaurant. Wanted to order a cheaper room service menu only to be told they did not have any at the time. Facilities in the room very sparse not even a plate only 2 mugs and 2 glasses and wine glasses. We had to ask for a little more tea/coffee/sugar and milk from the lovely house maid we did meet. Not sure if the other non-dog friendly rooms were any better. The property is very outdated with the rooms that we saw. The reception/restaurant and sitting rooms did look lovely.
Tania
2 晚浪漫旅行
8/10
Nice gardens, good facilities. Rooms a little small and packed in like a rabbit warren :)
Nigel
2 晚浪漫旅行
6/10
Peter
1 晚行程
10/10
The rooms were nice and clean
Richard
2 晚行程
8/10
Attended day in the green at centennial wineries. Peppers was conveniently positioned to where we needed to go
Michelle
1 晚结伴旅行
10/10
Pontus
1 晚行程
8/10
Ying Kwong
1 晚行程
2/10
From the minute we walked in we waited ten minutes for a receptionist or someone to book us in ...there was no hello or welcome from the staff member she actually didn't speak to us until we paid. Booking a time in the dining room for dinner was met with disdain and huffs and puffs we can only fit you in at 5.45... plenty of empty seats when we got there. The service and food was terrible for the cost. This is not a luxury escape ... it was once until Peppers took it over. Sadly very disappointing.
Leonie
1 晚行程
6/10
The property need a revamp around the dining area was not clean
Fred La Cava
1 晚浪漫旅行
8/10
We are fortunate to find Peppers Craigieburn because the hotel is pet-friendly. So, our beloved dog Hachi can travel to Bowral with us. The hotel is a heritage building that has beautifully preserved its old-world charm. It has a vast and well-manicured garden for us to take a pleasant walk. Centennial Vineyards and Bowral shops are within 10-minute drive. The hotel room is clean. Staff is helpful. Overall we had a very nice experience at Peppers Craigieburn. Will definitely come back!