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Citadines Bacolod City

3.0 star property
Bacolod hotel with outdoor pool and restaurant

Choose dates to view prices

In the heart of Bacolod City, Citadines Bacolod City offers a modern retreat with an outdoor pool and convenient dry cleaning services. Connect to in-room WiFi, park easily with self parking, and enjoy 24-hour front desk assistance. Previous guests praise the aparthotel's ideal city center location.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CNY396
CNY484 total
includes taxes & fees
May 23 - May 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio

Premier Studio | In-room safe, individually furnished, desk, laptop workspace

Premier Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels

Deluxe Apartment, 2 Bedrooms

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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The price is CNY450
CNY504 total
includes taxes & fees
May 30 - May 31
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About the neighborhood

Map
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100

What's nearby

  • Capitol Lagoon Park - 3 min walk - 0.3 km
  • Art District - 15 min walk - 1.3 km
  • Robinsons Place Bacolod - 20 min walk - 1.7 km
  • SM City Bacolod Northwing - 8 min drive - 4.1 km
  • SMX CONVENTION CENTER - 9 min drive - 4.1 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicioso Wine Food Coffee - ‬1 min walk
  • ‪Nena’s Beth Chicken Inasal Since 1952 - ‬2 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Tiempo Cafe - ‬2 min walk
  • ‪Kafeka - ‬12 min walk

About this property

Citadines Bacolod City

  • Enjoy your visit to Bacolod with a stay at Citadines Bacolod City. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 2024
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 1200 for adults and PHP 600 for children
  • Airport shuttle service is offered for an extra charge of PHP 1650 per vehicle (one-way, maximum occupancy 3)
  • Spa access is available for an extra charge of PHP 1000 per day

Children & extra beds

  • Rollaway beds are available for PHP 2700.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Citadines Bacolod City Hotel

Citadines Bacolod City Bacolod

Citadines Bacolod City Hotel Bacolod

Frequently asked questions

Does Citadines Bacolod City offer free cancellation for a full refund?

Yes, Citadines Bacolod City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Bacolod City?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Citadines Bacolod City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Citadines Bacolod City?

Yes, there's free self parking.

Is airport shuttle service offered by Citadines Bacolod City?

Yes, an airport shuttle is available. The charge is PHP 1650 per vehicle one-way.

What are the check-in and check-out times at Citadines Bacolod City?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Citadines Bacolod City and nearby?

Citadines Bacolod City has an outdoor pool.

Are there restaurants at or near Citadines Bacolod City?

Yes, there's an onsite restaurant.

What's the area around Citadines Bacolod City like?

Citadines Bacolod City is in the heart of Bacolod, a short 3-minute walk from Capitol Lagoon Park and 15 minutes' walk from Robinsons Place Bacolod.

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Reviews

Citadines Bacolod City Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Amenities

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as fresh, delicious, and superb with a wide variety of options. (8 reviews)
  • The pool is wonderful, second to none, and a stunning rooftop pool experience. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.
Francisco, 1-night trip
Verified

10/10 Exceptional

Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!
Ron, 6-night trip
Verified

10/10 Exceptional

Property is nice plus breakfast buffet included in the room is the best.
Emilio, 1-night trip
Verified

10/10 Exceptional

Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.
Donna Lea, 8-night trip
Verified

10/10 Exceptional

It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.
duane, 1-night trip
Verified

10/10 Exceptional

Clean, safe, quiet with dining options
Evelyn, 3-night trip
Verified

10/10 Exceptional

I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!
Richard, 2-night trip
Verified

10/10 Exceptional

Great hotel in Bacolod

Courteous and professional staff, nice restaurants, clean room
ANTIPAS IV, 1-night trip
Verified

8/10 Very good

very good service from the concierge and the rest of the staff
Mike, 9-night trip
Verified

10/10 Exceptional

The room was very well equipped with full kitchen washer dryer and separate bedroom. 2 separate thermostats kept the rooms comfortable.
Lawrence, 2-night trip
Verified

10/10 Exceptional

Excellent service . Great food
Paulette, 1-night trip
Verified

10/10 Exceptional

Had a wonderful stay! The staff was incredibly friendly and helpful from check-in to check-out. The room was clean, comfortable, and well-equipped with everything we needed. The location was perfect—lacson street. Breakfast was fresh and delicious each morning. Would definitely stay here again and highly recommend to anyone visiting the area! --- Let me know if you'd like to customize it (e.g. mention specific staff, location, amenities, etc.).
Regie, 1-night trip
Verified

10/10 Exceptional

Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Michael, 1-night trip
Verified

10/10 Exceptional

The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Apollo, 3-night trip
Verified

10/10 Exceptional

Professional and people-centered staff
Stella, 6-night trip
Verified

10/10 Exceptional

My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Riza, 2-night trip
Verified

10/10 Exceptional

Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Cicel, 1-night trip
Verified

10/10 Exceptional

The stellar customer service of the front desk.
Ena, 2-night trip
Verified

10/10 Exceptional

Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Christian, 2-night trip
Verified

10/10 Exceptional

I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Lynette Joy, 6-night trip
Verified

10/10 Exceptional

Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Douglass, 2-night trip
Verified

8/10 Very good

My wife and I stayed at Citadines Bacolod for 3 nights in March 2025. It's a new hotel, nicely designed and in a good location with excellent restaurants near by. The room was comfortable and spacious. Our only complaint was that the ventilation is poor and you cannot open the windows. There is a strong insecticide smell in the hallway, which leaks into the room. I must say that this is a common issue in the Philippines.
robert, 3-night trip
Verified

10/10 Exceptional

Great stay

O have been at this hotel 3 times this year. Every time was better than the stay before. Empoulyees always nice and smiling and answer my questions or find out immediately. Room is cleaned every days with new bedding and towels. The dining rooom food is always excellent. The waiters have remembered my drinks and when they see me come in for breakfast they immediately getting me the tea i like. Even when I only stay for a couple days. They aCcomadate me in every way. Pool staff are great. It I just wish the pool water was warmer but what can I expect when the outside temperature Is 94. I will always come to this hotel when in town.
gary, 5-night trip
Verified

10/10 Exceptional

Excellent stay! Excellent staffs! Kristine, AJ and the rest of her colleagues , sorry I didn’t get all your names, in the front desk are truly courteous, helpful and admirable! Leane, the greeter, Jeremy, Shyra and the rest of wait/beverage staffs, TJ, Aaron in the egg/soup station are all so wonderful and friendly. Kudos as well to executive chef Jordan Medrano, the daily morning breakfast/bench selections are superb and all are tastefully crafted. Carl, those morning carts, superb!!! Roslyn , our room staff, great job! The hotel itself is a league of its own, but those staffers totally made you a Citadines! Truly a City of Smiles experience! Bacolod is lucky to have Citadines!
Joselito, 4-night trip
Verified

10/10 Exceptional

My favorite place to stay in Bacolod
Christian, 1-night trip