The air conditioner quit working at 2AM and nobody answered the phone. Nobody at the front desk when we hurried up and left at 6:30
KATHERINE
KATHERINE,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Victoria
Victoria,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
It was good. My first room had issues with the tub not draining but I was moved to a new room and that room was great.
Chaunta
Chaunta,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 14 日
Muggy, smelled damp, holes in the walls, rust in the bathtub…. Room charge $188 totaled and I expected more.
Monica
Monica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
I loved the stay
Chanddies
Chanddies,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
The staff was incredibly friendly and helpful.
Sydney
Sydney,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
The stay was good, but there were a few things wrong with the room: phone handle / hand set was disconnected from the phone base - broken connection. Therefore no access to front desk via phone. There was a towel bar missing from the bathroom- sink side.
Marina
Marina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Hotel room could be cleaner. Not crazy about carpet in the rooms. Would prefer vinyl flooring. The shower was good except mildew at the floor. Needs to be cleaned better.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
Dirty and worn out
The staff was very friendly and helpful. However, the hotel is in very desperate need of renovations. The pool is closed for repairs and adjacent hallway smells of mold and mildew. The baseboards are missing from the hallways, the carpets turned my child's socks gray, the shower was cracked and mildewing. All of the furniture is worn out. There was even a nickel on the floor of our room, showing the lack of vacuuming.
The biggest offense was coming back to find the door to my room propped open after the cleaning staff was in there. The staff was not in the hallway near the room, no cart or anything to indicate that my possessions were still safe. It was very unsettling and we're lucky that nothing was missing.
Alysha
Alysha,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Great stay!
Overall a great stat! Rooms were clean, breakfast was good and lots of variety. The staff was super friendly. Quiet location. The pool was being worked on while I was there only downside
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 17 日
The front desk worker was very helpful and friendly. He greeted us and made small talk. We asked if there were vending facilities on site. He pointed towards a small area with a few bottles of Coke, Sprite and a few frozen hot pockets. We asked for bottled water but we were told they didn’t have any because the truck didn’t come in. Our room did not have any shampoo or conditioner in the wall dispensers in the shower. The bathroom vent was dirty and covered with black dust. The comforters on the beds were stained. We only had one roll of toilet paper in the bathroom. The free breakfast was subpar. There were cereals out for guests but we were told yet again they didn’t have any milk because the truck didn’t come in. The chairs in the dining area were dirty, covered with food and handprints. The pool was closed due to maintenance. I booked two rooms at this hotel for this particular stay and both rooms had similar issues. I saw this hotel was rated “very good” online. However, it truly left a lot to be desired and I left there disappointed.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Garolyn
Garolyn,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 7 日
The carpet was full of water and squished when you walked across the floor. The same hotel at Leeds was wonderful. Don't stay at Irondale go on to Leeds just a few miles down the road.
Ella
Ella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Manuel
Manuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Christian
Christian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Waymon
Waymon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Brett
Brett,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 24 日
It was real dirty. The carpet needs to be torn up and the walls. Just an old rundown hotel charging 5 star price
Pamela
Pamela,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Beverly L
Beverly L,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Manager and front desk staff are excellent in attitude toward the guests! God bless them and their families!
Edgardo
Edgardo,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 19 日
No advanced notice of renovations. Specifically selected Hampton inn for comfort and breakfast. First day breakfast was only in the dusty foyer, had to wait, no place to eat, just a real let down. Coupled with no conditioner in the shower and slamming doors all night, won't return.