In downtown El Paso, Hotel Indigo El Paso Downtown offers a unique blend of comfort and relaxation. Take a dip in the outdoor pool with cabanas, grab a drink at the bar, or stay fit at the 24-hour gym. With perks like dry cleaning/laundry services and concierge services from helpful staff who go above and beyond.
Judson F. Williams Convention Center - 9 min walk - 0.8 km
El Paso Downtown Artist and Farmer's Market - 12 min walk - 1.0 km
Getting around
El Paso International Airport (ELP) - 16 min drive
Ciudad Juarez Intl. Airport (CJS) - 41 min drive
El Paso Union Depot - 17 min walk
Restaurants
Barrio Eats & Drinks - 5 min walk
Coffee Box - 4 min walk
Mamacitas - 1 min walk
International - 4 min walk
Wxyz - 3 min walk
About this property
Hotel Indigo El Paso Downtown by IHG
When you stay at Hotel Indigo El Paso Downtown by IHG, you'll be just a 5-minute drive from Paso del Norte International Bridge and Sun Bowl Stadium. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
119 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Fence around the pool
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Free pool cabanas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person
Children & extra beds
Cribs/infant beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 21 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso
Frequently asked questions
Does Hotel Indigo El Paso Downtown by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo El Paso Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo El Paso Downtown by IHG?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo El Paso Downtown by IHG?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Indigo El Paso Downtown by IHG?
Yes. Valet parking costs USD 21 per day.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hotel Indigo El Paso Downtown by IHG?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are both nearby.
What is there to do at Hotel Indigo El Paso Downtown by IHG and nearby?
Hotel Indigo El Paso Downtown by IHG has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo El Paso Downtown by IHG?
Yes, there's an onsite restaurant.
What's the area around Hotel Indigo El Paso Downtown by IHG like?
Hotel Indigo El Paso Downtown by IHG is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 15 minutes' walk from Judson F. Williams Convention Center. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Indigo El Paso Downtown by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The pool area was great, clean, and a wonderful place to relax. (33 reviews)
Breakfast at Mamacitas was consistently described as delicious. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bar
Restaurant
Location
Live music
Parking
View
Food
Bed
Reviews
Verified
8/10 Very good
Apr 2, 2026
Clean and safe.
The hotel staff is very helpful and the location is very convenient to reach out for food and grocery.
Haow Sen
Haow Sen, 8-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Pool and bar were great! Coffe shop on the cornered and the food was excellent downtown.
Travis
Travis, 3-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Bar had good selection
Keely
Keely, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Room was spotless staff was friendly and the restaurant Mamacitas was delicious
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2026
We stayed at the Indigo for three nights. The hotel is beautiful and the rooms are clean and comfortable. The staff does a great job of cleaning and restocking the room each day. The front desk staff are friendly, couteoua and helpful. The on site restaurant is super.
James
James, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great hotel great service
Rodolfo
Rodolfo, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
The room was spotless, and the staff was super helpful and welcoming. The amenities were also a nice bonus.
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Great staff and location.
Amir
Amir, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Great clean friendly
Mamacitas is my new fave restaurant!
Whitney
Whitney, 3-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great staff, clean room, no noise
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Good location. Easy valet parking. Nice clean room with comfortable bed.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Yes
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2025
The location, the pool and the restaurant are great!
Ameyali
Ameyali, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2025
Very beautiful would love to stay there again
Lorenzo
Lorenzo, 1-night trip
Verified
8/10 Very good
Nov 23, 2025
Clean and great experience, will book again soon.
Dylan
Dylan, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Great stay
Castulo
Castulo, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Amazing place to stay!
Joey
Joey, 2-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Beautiful place to have a mini staycation
Jose
Jose, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Staff was excellent, everything was clean. No fridge in room was a drawback.
Sarah
Sarah, 5-night trip
Verified
2/10 Poor
Feb 23, 2026
Front desk staff was rude and very unprofessional.
Blanca
Blanca, 1-night trip
Verified
6/10 Good
Feb 8, 2026
Hotel was beautiful but walls/door are thin. You can hear everything. I kept waking up because of loud noises other guest kept making.