Not much room at all in the pool area
Nothing was explained about the vouchers and stay, we were told we had two vouchers and two tokens for the bar. The voucher for the restaurant was not clear and I still got charged for it. They did. It have enough trolleys for anyone, nor was there enough space for driving to the office area. Two hotels so tightly together made it very difficult for driving/checking in.
Angela
1 晚家庭旅行
10/10
Kimpton was an amazing hotel! Starting with Dj with the valet, he took care of us promptly and kept taking care of us all night as we needed! Then Pete the Bellman, helped with unloading our vehicle so quickly and carefully and took everything up to the room for us with ease and then continuing to take care of us all night, including some of the best conversations we’ve had! Then moving into the receptionist whether it was Moore, Zoey or Richard they all provided exceptional service! Ensuring we knew exactly what we were getting into and there being zero surprises! We would highly recommend Kimpton, if you are looking for a professional atmosphere that is both pet and family friendly!
Milton
1 晚商务旅行
10/10
Great location beautiful hotel very comfortable room. Great staff rooftop bar amazing
Sandra
1 晚行程
10/10
It is the best location to visit the main attractions of San Antonio, it is the newest hotel in the area and the most beautiful
Vasti Sarai
2 晚行程
10/10
Kimpton is a fantastic place to stay for comfort while having fun. Great food and people. The bedding is the best I’ve experienced in a hotel.
Otis
2 晚行程
10/10
Ann
3 晚行程
10/10
It was amazing! The staff went above and beyond for our trip and gave so many accommodations.
Samantha
1 晚结伴旅行
8/10
Really lovely new hotel. Everything about the hotel is very high quality and the staff are very friendly and helpful. The only negatives are the polished concrete flooring in the guest rooms which is an entirely personal opinion, my husband quite likes it but I found it cold and hard underfoot. The second negative is the amount of building work that’s going on in the area although this will be a positive once it’s finished. Like all kimptons the social hour between 5-6pm is a nice touch. I would also recommend Deans restaurant for an excellent steak dinner with impeccable food and service. All in all this is a really good hotel as a base when visiting San Antonio.
Dawn
3 晚行程
10/10
It was wonderful
Glenda
3 晚行程
10/10
Anthony
1 晚行程
10/10
Joseph
1 晚家庭旅行
10/10
Leon
1 晚行程
10/10
The hotel was superb, but the service was better! The staff was excellent, well trained, warm and welcoming!
David
2 晚行程
10/10
The room and lobby were spotless, everyone was welcoming and helpful. It was my wife and I’s honeymoon, and I could not have asked for a better time in a more beautiful hotel. All the amenities were top notch. 10/10 experience.
Angel
2 晚行程
8/10
Jeongsik
3 晚家庭旅行
6/10
Check out was scheduled for 3PM but we had to wait until 5PM. Staff was able to give us a voucher towards our dinner reservation since we had to wait which was great. However, when we got to the room it was not exactly how it was described on the site. The property is great, the restaurant and their staff were amazing but would not be booking a room to stay here again.