Practical and accessible location. Room clean except for a large spilt drink stain down a wall. Two levels of service, great from 3pm, however on arrival, stepping out of a cab, my partner was victim of an attempted robbery. On entering the hotel still in shock, but earlier than check in time, he was refused even to hold our case behind reception. No sympathy or assistance whatsoever! This hotel must train staff or be delisted for incompetence and an uncaring attitude!