2/10 很差
2025 年 5 月 5 日
Poor service ; never go again
We requested twin bed rooms with wheelchair facilities before our arrival MONTHS in advance. Upon check-in, we were given tatami rooms with stairs inside. That was discrimination against our disabilities. The manager told us no rooms were available for us and in exchange, she instructed us to go to the West Route Inn on the same street (cheaper rooms).
When we checked in to the West Route Inn, we were requested to pay as walk-in guests. We then went back to Gramd Route Inn confronting the same manager who to,d us no refund could be made.
Dik Ki
Dik Ki,1 晚家庭旅行
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