Located in the city center near Polynesian Spa, Kowhai motel offers an inviting retreat. Dive into one of two indoor pools or bask in the sun at the outdoor pool. With free self parking and luggage storage, your stay is sure to be hassle-free.
Enjoy your visit to Rotorua with a stay at Kowhai motel. Guests can take a dip in one of 2 indoor pools, and freebies like WiFi and self parking are added perks.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 15
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
What to do
Winery tours nearby
Services
Front desk (limited hours)
Luggage storage
Facilities
An outdoor pool
2 indoor pools
Accessibility
Thin carpet in room
Room amenities
Home comfort
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Hydromassage showerhead
Shower only
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Highchair
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 AM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Kowhai motel Motel
Kowhai motel Rotorua
Kowhai motel Motel Rotorua
Frequently asked questions
Does Kowhai motel offer free cancellation for a full refund?
Yes, Kowhai motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kowhai motel?
Yes, there are 2 indoor pools and an outdoor pool. Guests have pool access from 7:30 AM to 10:00 AM.
Are pets allowed at Kowhai motel?
Sorry, pets aren't allowed.
Is parking offered on site at Kowhai motel?
Yes, there's free self parking.
What are the check-in and check-out times at Kowhai motel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What is there to do at Kowhai motel and nearby?
Kowhai motel has 2 indoor pools.
Does Kowhai motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster and cookware.
What's the area around Kowhai motel like?
Kowhai motel is in Inner City, a short 7-minute walk from Rotorua Central Mall and 7 minutes' walk from Rotorua Night Market.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.2
Amenities
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The heated pool was a great feature for kids and a lovely place to swim. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
Jan 2, 2026
Great mineral pool and pool. Clean and roomy family suite. Close to downtown shopping and restaurant.
Shihwa
Shihwa, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
Friendly staff , great location, spacious rooms . Could be cleaner in places and the rooms are very hot.
Erin
Erin, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
The people were so friendly and very obliging. The rooms were clean The bed were comfortable Loved the pool We will definitely be staying here again
Charmayne
Charmayne, 4-night trip
Verified
8/10 Very good
Jan 1, 2026
Clean comfortable
Jessica
Jessica, 2-night trip
Verified
8/10 Very good
Jan 9, 2025
Enjoyed the hot pools, motel is easy walking distance to town, good price
Verena
Verena, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2025
Great place for family with heated pool and plenty of room space, locality to city centre bonus too. Would stay here again
Alison
Alison, 1-night trip
Verified
8/10 Very good
Mar 30, 2025
Really lovely helpful staff and owners, also liked the book swap!
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2024
Great place for a short stop
Excellent location
Air condition and clean
Elly
Elly, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2025
Great room and friendly staff . Highly recommended
Kevan
Kevan, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2025
Friendly staff
Quiet
Bruce
Bruce, 2-night trip
Verified
8/10 Very good
Dec 26, 2024
Staff was outstanding, kitchen had everything we needed. Great location. A bit noisy as it's right on a major road.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Big but old rooms. Everything was in immaculate state, but windows were old. I think, it could be cold in winters, however, there's a heatpump in the unit. In any case, I stayed during the summer, and my stay was perfect! The heated swimming pool is amazing, two hot mineral pools are awesome. There's a good laundry for guests, got my clothes clean and dry very quickly.
Staff was very friendly and helpful. I truly appreciate their cincere effort to make my stay with them comfortable.
Kate
Kate, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2025
SO nice and warm in the winter. The heated pool is a great feature for the kids.
Perfect size apartment for the price. It is a bit dated but the price reflects that also. Would definitely stay for a quick trip again :)
Erin
Erin, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2025
It was a lovely clean quiet property. In a grest location.
Sue
Sue, 2-night trip
Verified
10/10 Exceptional
May 14, 2025
hotel staffs are very friendly. room has kitchen, cooking tools, flidge & very comfortable. theres hot bath in here! its cozy & tiny but I think this is the best.
MASAHIRO
MASAHIRO, 2-night trip
Verified
4/10 Fair
Dec 31, 2025
The entire room was worn down. Plates and cutlery were dirty. Bugs in room. Cockroach was found in the kitchen. The cleaner was friendly and helpful. However, the receptionists were not so welcoming.
Jun
Jun, 3-night trip
Verified
8/10 Very good
Apr 16, 2025
Overall I enjoyed my stay. A nice warm room with everything I needed. Very conveniently located to local shops and restaurants etc. Just a little noise created by Saturday evening traffic on the busy road fronting the motel
Brett
Brett, 2-night trip
Verified
10/10 Exceptional
Jun 10, 2025
We were granted an early check in as the room was available, kids loved the heated pool (and so did I), it was a bonus to have a spa pool with our room but hot water was not working so great, although it was warm enough for the kids. Pleasant staff, quiet place despite being near the CBC. Beds were comfortable and room was warm.
Mareta
Mareta, 2-night trip
Verified
8/10 Very good
May 3, 2025
Convenient. Friendly and accommodating staff
David
David, 1-night trip
Verified
6/10 Good
Mar 17, 2025
Comfortable space for average cost
Kylie
Kylie, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2025
As a family of four with 2 school aged kids we really enjoyed our stay. While a bit dated looking the warm pool and mineral baths were a wonderful way to start and end the day. The staff were friendly and helpful. The location was great for walking to the public central thermal pools and the lake not too far a walk away too. The beds were comfortable and the facilities in the apartment good. We would definitely stay again.
Alice
Alice, 3-night trip
Verified
6/10 Good
Dec 8, 2025
The air conditioning did cool but internally looked filthy, I'm sure the filters hadnt been done. Kitchen had everything you needed. Main bed was comfy. The carpets, vinyl and painted walls were old and worn for what you pay per night. Check mineral pools before you step, ours was about 50 degrees, i know should have mentioned to staff. Swam in pool, was lovely and warm. TV was at wrong angle to watch so had to move couch around etc. Staff were friendly and close to night market, park and walking distance to lake front.
Tony
Tony, 3-night trip
Verified
4/10 Fair
Apr 24, 2025
Was not the room I had chosen on the website, very disappointed. Photos on sites should be true to what you are expecting and paying for!
The area of motel was great as it was central to lots of things.
Janine
Janine, 2-night trip
Verified
6/10 Good
May 24, 2024
Place is in desperate need of an upgrade, broken windows , toilet hanging of the wall , very dated but bed was clean and sleepable
Corey
Corey, 1-night trip
Verified
6/10 Good
Jan 12, 2025
Not too bad not too good
Kowhai Hotel was not too bad in terms of cleanliness. Its just the toilet has mosquitos when we arrived. We stayed in 1 bedroom apartment and because it was summer it was very hot, the aircon cannot make our room cold there was an electric fan but its still not enough as we have 4 months old baby. Also, the water get very hot and tap was too strong. Wall sockets were limited. The couch was too saggy so hard to get up. However the management are very accomodating when I asked if we can do a late check out, additional cost though.