Staff always friendly and rooms exactly what I expect for the value. Have stayed before, will continue to stay there in the future
Steven
Steven,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 26 日
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
Belinda
Belinda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Julia
Julia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Great staff. They were very helpful when it came to answering to our requests. All staff were very friendly. Speedy and easy check in and excellent value.
Cheryl
Cheryl,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 19 日
Parking was very limited and open to public access. No apparent cctv coverage either.
Due to a private function we could not use the hotel restaurant - it would have been helpful to have been advised of this beforehand as we struggled to find anywhere to eat.
Our room was clean but very dated and shabby.
Beds were not that comfortable and there were no plug sockets by the beds to charge phones etc. The bathroom - like the bedroom - was very dated and in need of a refit.
Breakfast the next morning was the worst part of our stay. Overcooked, rock hard bacon, undercooked sausages and to top it all, mouldy bread!
Overall it was very disappointing. We have stayed at the hotel before and enjoyed it a lot. The place needs some investment and refurbishment.
Rob
Rob,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
Shelley
Shelley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
Great place just sad no air-conditioning
John
John,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 2 日
Awful food and service.
The food was awful, cooked on the outside, raw in the middle. Complained to the manager and she walked off whilst mumbling. Glad to say I hear that manager is leaving this week.
JP
JP,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Return trip (one night stay)
Stayed here about a month ago - it is an OK place to stay - you know what to expect from GK.
Friendly efficient service - comfortable with no real issues.
Good breakfast - evening food was wholesome and typical of all GK menus.
Have stayed twice before and would stay again - I have found it reliable and so one thing less to worry about when planning a trip away.
STEPHEN W
STEPHEN W,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
Simon
Simon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 26 日
Ok hotel . Bar and food was fine.
Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean.
Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
Jason
Jason,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Nice hotel
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
Ian
Ian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Claire
Claire,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
We have stayed here before. So we got what we expected a nice comfortable stay
Ian
Ian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Dated but comfortable. Friendly staff
James
James,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
An elderly hotel, quaint but comfortable. Superb bed, so slept well.
Breakfast super.
However, I need a ‘walker’ due to a bad back and had no warning that there is NO lift - bedrooms are on upper floors so very difficult.
Also there has been confusion with payment.
I paid Expedia at time of booking and paid the Bell a different amount when departing.
Checked with The Bell upon arrival at home and was told that my ‘payment to the Bell’ was for invoice only???
Joan
Joan,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 29 日
ok place to stay
Have stayed before - is an ok place to stay - you know what to expect with GK
No food was available owing to a gas problem - these things happen - I only found out when I went to order though.
STEPHEN W
STEPHEN W,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Ben
Ben,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Convienient town centre location.
In a convenient location in middle of Thetford. The staff were friendly. Reasonably value for money. Bathroom was dissappointing - water flow for shower poor, towel rail on with no control to turn it off in the middle of summer.Temp control for shower hard to control. General decor clean but a little scruffy.
maggie
maggie,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Very disappointing hotel
Everything in this hotel was terrible. The staff were friendly and the breakfast was ok nothing special for £25 for two people. £105 for one night in a very uncomfortable bed is a joke.
The toilet in the common area was clogged with poo
We do not recommend this hotel
Jwamer
Jwamer,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Very friendly staff Good food comfortable beds. Hotel needs some updating and a lick of paint .
Goood overall
Hilda
Hilda,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 4 日
David
David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
The staff were lovely and welcoming and very friendly.
Nicholas
Nicholas,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 28 日
Could be lovely if refurbished.
Hotel rather tired although it could be made very nice indeed. Room ok although again, in need of refurbishment. Toilet seat broken, no chain on basin plug so difficult to get out with sink full of water. Bath had standing water in, maybe from a leaking tap? We didn’t use it. Tables in bar and restaurant very sticky.