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Golden Tulip Balikpapan Hotel & Suites

3.5 star property
Family-friendly hotel in Balikpapan with spa and outdoor pool

Choose dates to view prices

Located by the ocean, Golden Tulip Balikpapan Hotel & Suites offers a refreshing retreat with shopping on site, a coffee shop/cafe, and an outdoor pool. Treat yourself to a massage at the spa or spend time in the garden while kids enjoy the playground; also take advantage of free in-room WiFi and The East restaurant for meals.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
The current price is CNY287
CNY347 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Similar properties

Room, 1 King Bed, Pool View | Pool | Outdoor pool
Four Points by Sheraton Balikpapan
Balikpapan
  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 45 reviews
The price is CNY273
CNY330 total
includes taxes & fees
May 14 - May 15
Four Points by Sheraton Balikpapan
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About the neighborhood

Map
Jl. Jenderal Sudirman No.7, Klandasan Ilir, Kec. Balikpapan, Balikpapan, East Kalimantan, 76114

What's nearby

  • Plaza Balikpapan - 8 min walk - 0.7 km
  • Ruko Bandar - 14 min walk - 1.2 km
  • Bekapai Garden - 18 min walk - 1.6 km
  • Masjid Agung At-Taqwa - 3 min drive - 2.0 km
  • E Walk - 4 min drive - 2.8 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 19 min drive
  • Airport pick-up service

Restaurants

  • ‪Nasi pecel tulung agung - ‬3 min walk
  • ‪Warung Barokah - ‬4 min walk
  • ‪Tulipe Restaurant - ‬1 min walk
  • ‪Sari laut Cak Suadji - ‬4 min walk
  • ‪Depot Nur jaya - ‬4 min walk

About this property

Golden Tulip Balikpapan Hotel & Suites

Situated by the ocean, Golden Tulip Balikpapan Hotel & Suites is a great choice for a stay in Balikpapan. Guests can indulge in massages at the spa, and The East serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.

At a glance

DONE

Hotel size

    • 185 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
WIFI

Internet

    • Free WiFi in rooms
DONE

Transfers

    • Airport pickup on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis
  • Shopping

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (624 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle on site

Facilities

  • 155 buildings/towers
  • Built in 2009
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Dining

The East - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle service is offered for an extra charge of USD 100000 per vehicle

Pets

  • Pets are allowed for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Aston Balikpapan

Aston Balikpapan Hotel

Aston Hotel Balikpapan

Aston Balikpapan Hotel And Residence

Aston Balikpapan Hotel Residence

Golden Tulip Balikpapan Hotel & Suites Hotel

Golden Tulip Balikpapan Hotel & Suites Balikpapan

Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Frequently asked questions

Does Golden Tulip Balikpapan Hotel & Suites offer free cancellation for a full refund?

Yes, Golden Tulip Balikpapan Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Golden Tulip Balikpapan Hotel & Suites?

Yes, there's an outdoor pool and a children's pool.

Is airport shuttle service offered by Golden Tulip Balikpapan Hotel & Suites?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 100000 per vehicle.

What are the check-in and check-out times at Golden Tulip Balikpapan Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: 11:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Golden Tulip Balikpapan Hotel & Suites and nearby?

Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Tulip Balikpapan Hotel & Suites also has a fitness center and a garden.

Are there restaurants at or near Golden Tulip Balikpapan Hotel & Suites?

Yes, there's an onsite restaurant, The East.

What's the area around Golden Tulip Balikpapan Hotel & Suites like?

Golden Tulip Balikpapan Hotel & Suites is in the heart of Balikpapan, a short 17-minute walk from Ruko Bandar and 9 minutes' walk from Plaza Balikpapan.

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Reviews

Golden Tulip Balikpapan Hotel & Suites Reviews

7.2

Good

7.0

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Couch
Service staff

Reviews

Verified

10/10 Exceptional

Great room great staff great location
Craig, 4-night trip
Verified

10/10 Exceptional

Very accommodating and friendly staff. Nice facilities with an infinity pool overlooking the water. Tasty food in the breakfast buffet. The room is spacious and very comfortable. I would recommend the hotel to anyone traveling in the area.
Monica, 4-night trip
Verified

10/10 Exceptional

Perfection

They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop has great deserts..ENAK !!! the guys at parking entrance are very nice and friendly, finally trained them…call me Tom..not sir.. the front desk staff is great.. very polite, Efficient and friendly.. Housekeeping staff does a great job also. the Woman who runs the hotel, Mami Vika is very pleasant and loved by her staff. for me when i am in Balikpapan this is literally Home ! thanks to every single person there for all the love..🙏🙏
thomas, 7-night trip
Verified

6/10 Good

Really wanted to give 10 but....

This hotel has a strategic location, my sister stayed here back in 2017 and was quite impressed by this property? however, this time we can see that the hotel has been under maintained, you can see the furniture in the room are worn out and lack of cleanliness e.g dust all over the lamp case and coffee table, yellow stained toilet seat, stained on the linen and the curtain. This hotel has lots of potential however needs lots of improvement on the Housekeeping side. I worked in the hotel myself, in my opinion the listed price isn't match the condition of the room. The few things that saved this hotel from my 1 star review are the breakfast (lots of variety and good taste), the pillow (firm and comfy) and the attentive staff. You also need to pay attention on the sofa, due to the material of the sofa and probably lack of air circulation it might invested with either bugs or mites, I got itch when I sit on the sofa and when I reported to the Front Office they stated they will do treatment however when the staff came I realized that the treatment is to cover the sofa with new linen not some kind of spray or hot steam. Kindly improve your maintenance and housekeeping procedure.
Dini, 2-night trip
Verified

10/10 Exceptional

Cannot be beat

How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
thomas, 4-night trip
Verified

8/10 Very good

Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
2-night trip
Verified

6/10 Good

Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
ani.w, 3-night trip
Verified

10/10 Exceptional

Highly recommended!

The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Aaron, 2-night trip
Verified

4/10 Fair

Dirty bathroom,

Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Alan, 1-night trip
Verified

6/10 Good

Transit di Aston Balikpapan

Front desk service sangat ramah, layanan cepat dan mendapatkan petunjuk yang sangat jelas, jalan menuju kamar terkesan tidak menarik, lift perlu di renovasi, se tiba di kamar terkesan bau lembab dan bahkan kasur dan bantal masih tercium bau keringat. Amenity cukup lengkap, kamar mandi dan shower nyaman, televisi dan pendingin ruangan menjadikan kesan kurang menarik pada suasana kamar meski kamar sangat cocok untuk kunjungan liburan keluarga
1-night trip
Verified

8/10 Very good

Good..................... Nice....................... Ok.......................................... ................mm
1-night trip
Verified

10/10 Exceptional

Telp rusak

pada dasarnya hotel nya bagus...cuma telponnya gk bisa digunakan sehingga gk bs komunikasi dgn room service dll
Palham, 1-night trip
Verified

8/10 Very good

Je krijgt hier veel vierkante meters voor je geld. Een aparte zitruimte en eetruimte, zodat je geen kruimels oo bed krijgt als je in het hotel wilt eten. Ze hebben een prachtig zwembad, dat op zee uitkijkt, en waar je degelijk baandjes kan trekken. In de ochtend kan het er wel erg druk zijn. Het hotel heeft enorm veek kamers en wordt goed bezocht, waardoor het bij de receptie en bij de lift wel eens lang wachten kan zijn. Onderhoud loopt hier en daar wat achter, maar het blijft een favoriet.
2-night trip
Verified

8/10 Very good

Perfecto!

Good hotel good view best prices👌 Enjoyed staying here😍 Thankyou aston balikpapan
june, 1-night trip
Verified

8/10 Very good

Strategic place, the hearth of the city, beach

Really enjoy staying in this hotel, room is clean and spacious. Breakfast is ok.close to the city, walking distance to the beach
HK bogor, 1-night trip
Verified

8/10 Very good

Great staff

Te. hotel was. Okay. Rooms were large. They could use better maintenance and all the balconies are locked so you can’t use them. The staff were fantastic to us and made our stay better.
gary, 7-night trip
Verified

4/10 Fair

Below average hotel

Waited 1.5 hours to check in as our room wasnt ready at 4pm Hotel is in need of a renovation Wifi doesnt work but that could be due to general vacinity of hotel Definitely recommend another hotel
Jackie, 2-night trip
Verified

8/10 Very good

Tempat yg bagus untuk liburan

Tempatnya strategis n pelayanannya baik
Mohammad Noor, 3-night trip
Verified

4/10 Fair

WATER SMELLS MAGNISIUM VERY BAD UNABLE TO TAKEBATH

2 DAYS WITH NO BATH TAP WATER AND SHOWER SMELLS BAD MAGNESIUM.
2-night trip
Verified

8/10 Very good

Ok hotell

Travelling alone and had booked executive room, changed to a superior which was much better in both room felling and also the comfort. The hotel is ok, and there are some good spots to view the sea. No beach though. Internet Wifi good.
2-night trip
Verified

10/10 Exceptional

liburan mantap

sangat menyenangkan
Cahyadi, 4-night trip
Verified

8/10 Very good

Jatra

Handling tamu di front office lama...apalagi ada tamu crew yg didahulukan..
Verified

2/10 Poor

Worst
Verified

8/10 Very good

Almost great.!!

Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many hours and run around in the hallways, it is a little hard to get a good night sleep with all the noise.
Verified

2/10 Poor

Hotel with a nice view but that's about it!!!

I think my title should sum it up. This hotel was saved by the view orherwise room was dirty like small ants everywhere from kitchen to bathroom. Stain on the bedsheet, ashes on the couch.