Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds.
Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.
william and beatrice
william and beatrice,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
Disappointed in this hotel given its star rating
Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone
william and beatrice
william and beatrice,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 2 日
Although the property is updated,
Tatiana
Tatiana,8 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
Uno mas
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
Jonas
Jonas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Great Staff
I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.
Dante
Dante,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Por cercanía a la reunión
Elección por cercanía a la reunión.
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 24 日
Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
Eldaa
Eldaa,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 9 日
Ari
Ari,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Bra läge och frukost.
Hotellet har utomhuspool och en pool inomhus jämte ångbastu.
Ligger i utkanten av ett verksamhetsområde, men det stör inte.
Din bil står säkert i garaget, elbilsladdare finns för fyra bilar.
Du kan ha med dig hunden
Jonas
Jonas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Great place to stay, good price and amazing staff.
Antoni
Antoni,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Our second stay here
Our second stay here. Friendly and helpful staff, convenient location, good facilities.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 23 日
Brian and Geri
Brian and Geri,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 13 日
F
F,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 11 日
Muy bueno
Muy bien pero alejado del centro de Madrid
Adolfo
Adolfo,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 25 日
Juan Manuel
Juan Manuel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 28 日
Buenas habitaciones y parking subterráneo gratis buena opcion para moteros
Boris
Boris,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 24 日
Michael
Michael,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 8 日
Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados.