8/10 很好
2025 年 6 月 15 日
The apartment itself was perfect. Very clean and comfortable.
However, upon checking in, I chatted with Hotels.com 2 times because there were to be special check in instructions that I never ended up receiving. Hotels.com chat agents assured me there would be someone at the apartment upon arrival and there wasn’t. After 30 hours of travel in a foreign country this was very frustrating. After finally having the host call me, we were anle to get in. I don’t know where the miscommunication happened but hopefully it is sorted out for future guests.
Mary
Mary,2 晚行程
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