I travel often, and this was easily one of my worst hotel experiences. The property is not as advertised.
No blackout drapes: The listing stated blackout drapes, but the room only had thin blinds. By 6:00 AM, the sun was pouring in, making it impossible to sleep in. I mentioned this to the front desk, and they said maintenance would install blackout drapes but that never happened.
Unsafe and poorly maintained: There were nails sticking out from the custom-made decorative headboard. One of the bed lights didn’t even have a bulb, which I also reported, but it was never fixed.
Dirty and unpleasant odors: The room was supposed to be non-smoking, but the entire floor smelled strongly of smoke. On top of that, the room itself had a foul odor, like dirty feet. The carpet was filthy and sticky.
I expected far better for the price and based on the description provided. This hotel needs serious attention to maintenance, cleanliness, and accuracy in advertising. I will not be returning and cannot recommend it to others.