I think this hotel is no where near 5 star hotel. You should update the star rating of the hotel, hotels.com.
Too crowded, small rooms and buffet was not good quality either.
Mayukh
Mayukh,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Excellent place to stay for a day or a week.
We stayed here on a day long layover headed to Palawan. We checked in VERY early for a nominal fee. We were in an executive suite and it was very nice. Bed was a bit firm but we slept well. The room was well appointed for our needs. They had a nice pool also. The breakfast buffet was massive and all the food was excellent. Ever service professional we encountered at this hotel was extremely friendly and helpful.
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
You should try this hotel
A very comfortable hotel. Service was over the top everywhere. I was concerned about the security measures to get into the hotel, but it did give a sense of security. The breakfast is well worth the extra cost
Probably the best hotel of 20 I stayed at in Manil
Dermot
Dermot,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Shangri-La in the Concrete Jungle
A night at Grand Westside felt like vacation, between the high quality of service, excellent amenities and full-service gym and sauna/steam-room.
For those seeking a respite from the business of the NCR of Philippines, you are well-advised to check into Grand Westside.
Abbas
Abbas,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Fint hotel, personalet skal trænes igen
Hotellet er i top top stand, da det stadig er ny. Personale er okay, men ikke 5 stjerne service-minded. Kan lige passere 5 stjerne niveauet.