Was a great hotel once upon a time, is a run down place thats in need of a renovation now
tessy
2 晚家庭旅行
6/10
Vazamento na ducha higiênica, microondas não estava funcionando, check in confuso.
Mauro
3 晚行程
2/10
Our son was seriously injured at this hotel due to negligence by the staff. DO NOT STAY HERE.
The property is extremely run down and not taken care of. There was a rat in the roof, it was mold and bug infested, and the air conditioners leaked water creating puddles on the slippery tile floor. Maintenance came and 'fixed' the AC.
But the issue kept occurring. Our son ended up falling and hitting his head so hard we had to take him to the hospital for a CT scan of his head. The manager did not care. We finally got him to agree to cover the hospital bill as our son was injured so to property negligence. Since we left, he has avoided our phone calls and pretends there is no manager. This place does not care about the safety of their guests and families. DO NOT STAY HERE.
Joelle
10 晚家庭旅行
6/10
The location and shared facilities of the Jayakarta Hotel that you have access to are good, however the state of the two bedroom suites was very disappointing. Heavy mold smell with black mold throughout the air conditioners which look like they hadn’t been cleaned in years to the worn and torn curtains and furniture. Overall I guess you get what you pay for.
Stacey
6 晚家庭旅行
10/10
Had a massive gastro outbreak no staff attempting to deep clean or manage situation shares facilities with jayakarta. Apartment dirty and furniture old and dirty and uncomfortable bedding
Drew
8 晚家庭旅行
6/10
Diana
10 晚行程
10/10
Lovely staff!
Cara
3 晚行程
6/10
This is part of the jayakarta hotel property.
The club Bali family suites is a little run down and old… and in need of a refresh/redecorating/renovation. But if you are out of the room most of the time enjoying other activities in Bali… it won’t matter too much.
Staff do try their best. Seems like they also know the place badly needs a refresh
YI CHE
4 晚家庭旅行
6/10
Gary
4 晚行程
6/10
When we first arrived we thought that we had been conned.. the property actually sits inside another beautiful resort which is what is pictured, the property you are paying for is very old and run down looking. But we thought we wouldn’t be in the room much so it would be okay.
We booked a family suite for 2 adults two children, one queen bed and a sofa bed, one tiny thin sheet for the main bed and the air conditioner was broken and stuck on 20 degrees which sounds great but it gets very cold over night.
We asked for pillows and sheets for our kids
We got one small decorative pillow and a thin blanket that was stiff with age and they claimed that’s all they had. And the lounge air con was also broken. 4 remotes in the room for two air cons and none actually controlled the units.
We asked for more towels they were stained heavily. The bathroom has mould and the shower head is so built up with grime that the water can barely get through. This was all in the first hour. So we thought we would visit the beautiful pool, asked for pool towels and were again handed tomatoe sauce stained towels, and were told there was actually no pool on site and we could use the other resorts pool and facilities. We asked for blankets and pillows throughout the stay and were met with them not having enough. We got Bali belly and spent 12 hours listening to hammering on our wall whilst they renovated the room next to us.
The resort that was pictured in the ad that we could use was beautiful.
Laura
8 晚家庭旅行
6/10
Some apartments better than others, bed was comfortable
We had small balcony, friends had big balcony in complex opposite. Not bad for price in good location close to restaurants, shopping and coffee. Felt safe, cheap option for families if no interconnecting rooms available.
Charlotte
8 晚家庭旅行
4/10
Lisa Michelle
7 晚行程
10/10
Was amazing walk down to jayakata alsome pool and good food overall recommend this place we stayed 5 nights with our 3 kids and loved it
Simon
5 晚家庭旅行
6/10
.
LINDSAY
18 晚家庭旅行
6/10
Very small hotell with rooms. Not same as expedia post. They are using from other places nearby.
The staff were lovely. Just the hotel wasn't we expected
Uzair
6 晚浪漫旅行
10/10
Holly
3 晚行程
10/10
Was very good for the price. Some rooms are better than others though. I recommend a two bedroom apartment.
Holly
3 晚行程
10/10
真实旅客
2 晚家庭旅行
6/10
Claire
1 晚行程
8/10
The staff are friendly and helpful , the building is a little dated and could do with new mattresses but overall clean and comfortable
Nicholas
11 晚家庭旅行
10/10
Nothing was a problem for the staff. We felt comfortable and safe.
The room was clean, fully Air Conditioned with plenty of clean water to drink.
This is our second time in Club Bali located on the grounds of Jayakarta and you can't beat it for value.
Thanx from Jeff & Karen
JEFFREY
9 晚浪漫旅行
10/10
Staff were excellent.
Its a bit of a fixer upper but clean.
Only had one issue we had no hot water ti shower. We were offered to change rooms but as we were only there 3 days we decided not to change rooms.
MARIANNE
4 晚家庭旅行
2/10
We didn’t like it and left
Rhys
1 晚行程
6/10
The location was amazing and the wider property was enjoyable however the rooms need some maintenance and updating.
Sherie
7 晚家庭旅行
6/10
Great location but the rooms where a little old and cleaning/ housekeeping is every 2 nd day not daily