2/10 很差
2025 年 4 月 30 日
Terrible experience
I had the most terrible experience. Photos on website is misleading. Nothing like it. When I told them I was not happy I could sense some attitude. The worst for me was when they moved me to a different room with no prior notification and moved my personal belonging without my permission. This hapoened while I was out for a walk.They had a very non care attitude when I addressed the matter with them. I contacted Hotels.com because I wanted to cancel the rest of my reservation. They refused the cancellation with a refund which forced me to stay until I left. The following night I also found my room not locked after I have been out for almost the whole afternoon. I know I have locked it when I left. They had a total disregard for my personal belonging and my privacy. They also had workers on site that drilled and made noise the whole day and night. Defnitely not recommending this place.
Mark
Mark,6 晚行程
Hotels.com真实住客点评