From the moment I checked in, I realized the AC wasn't working, so I notified the property via the Hotels.com chat, but I never received a response. The next day, they told me via WhatsApp that they would fix the AC, but that wasn’t true, and we had to spend a second consecutive night at 81°F with the window open to cool the room since there were four of us. Additionally, the coffee maker didn’t work, and the closet was full of cleaning supplies and tools (broom, mop, etc.) There’s no place to hang towels in the bathroom, and the shower is so small it’s hard to move around in it. Honestly, I wouldn’t recommend this poorly managed, run-down, and unpleasant place where the photos in the listing don’t match reality.