Nestled in Hamburg-Nord, Best Western Plaza Hotel Hamburg offers a warm welcome with shopping on site and a serene garden. Connect to WiFi, unwind at the bar, or take advantage of dry cleaning services; previous guests have praised the helpful multilingual staff.
Alsterdorfer Strasse 575, 575A A, Hamburg, HAM, 22337
What's nearby
Cemetery Ohlsdorf - 3 min walk - 0.3 km
Retro Spiele Club Hamburg - 18 min walk - 1.5 km
City Nord - 5 min drive - 2.9 km
Lufthansa Technik AG - 5 min drive - 2.7 km
Stadtpark - 5 min drive - 3.2 km
Getting around
Hamburg Airport (HAM) - 9 min drive
Lübeck (LBC) - 81 min drive
Barmbek Station - 5 min drive
Semperstraße Hamburg Station - 7 min drive
Dakarweg Hamburg Station - 29 min walk
Ohlsdorf Station - 3 min walk
Klein Borstel U-Bahn - 12 min walk
Rübenkamp S-Bahn - 21 min walk
Restaurants
Tekin Imbiss Ohlsdorf - 1 min walk
Mina Deli - 1 min walk
Istanbul Kebap - 2 min drive
Schach-Café - 3 min drive
Café Paari - 3 min drive
About this property
Best Western Plaza Hotel Hamburg
At Best Western Plaza Hotel Hamburg, you'll be within a 15-minute drive of Hagenbeck Zoo and Reeperbahn. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a bar/lounge, a terrace, and a garden. Public transportation is just a short walk: Ohlsdorf Station is 3 minutes and Klein Borstel U-Bahn is 12 minutes.
At a glance
DONE
Hotel size
165 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total)
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 18 per day)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
3 meeting rooms
Computer station
Conference center (1722 square feet of space)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
22-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Partially open bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free international and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15.00 per person
Parking
Self parking costs EUR 18 per day
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia
Frequently asked questions
Are pets allowed at Best Western Plaza Hotel Hamburg?
Yes, dogs are welcome, with a limit of 1 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Plaza Hotel Hamburg?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Best Western Plaza Hotel Hamburg?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Best Western Plaza Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) is nearby.
What is there to do at Best Western Plaza Hotel Hamburg and nearby?
Have fun with nearby activities like cycling and hiking. Best Western Plaza Hotel Hamburg also has a garden.
What's the area around Best Western Plaza Hotel Hamburg like?
Best Western Plaza Hotel Hamburg is in Hamburg-Nord, a short 9-minute drive from Hamburg Airport (HAM) and 2 minutes' walk from Cemetery Ohlsdorf.
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Reviews
Best Western Plaza Hotel Hamburg Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.0
Location
8.6
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 4, 2022
Location Top
Sehr gut
Dan
Dan, 2-night trip
Verified
8/10 Very good
Jan 26, 2022
Schönes Hotel mit kaltem Zimmer
Ein schönes Hotel in der Nähe des Flughafens und daher für mich auch sehr praktisch. Leider war das Zimmer ungeheizt, aber mit warmen Socken und noch relativ voll bekleidet habe ich die Nacht hoffentlich ohne bleibende Frostschäden überstanden. Das Zimmer schön eingerichtet - das Bad mit separater Toilette auch sehr gut. Eine wunderbare Dusche…. ich komme gerne mal wieder, aber erst wenn es wärmer ist.
Peter
Peter, 1-night trip
Verified
8/10 Very good
Jan 24, 2022
Helt ok hotel, läget nära S-bahn o flygplatsen riktigt bra
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2021
Super dejligt handicap værelse og dejlig morgenmad
Trine
Trine, 1-night trip
Verified
8/10 Very good
Dec 8, 2021
Decent.
It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Brian
Brian, 6-night trip
Verified
10/10 Exceptional
Nov 10, 2021
Reiseglad pensjonist
Veldig bra hotell ganske nær flypassen.Hotellet er et godt stykke fra sentrum men det er enkelt å komme til med offentlig kommunikasjon.Fine naturstier å vandre nær hotell.Vanligvis er det en hyggelig restaurant på hotellet som dessverre var koronastengt
Unni
Unni, 3-night trip
Verified
10/10 Exceptional
Nov 1, 2021
Gutes Hotel in Hamburg
Würde jederzeit wieder hinfahren. Sehr gut mit öffentlichen Verkehrsmitteln zu erreichen.
Karl-Jürgen
Karl-Jürgen, 1-night trip
Verified
8/10 Very good
Oct 14, 2021
Allt var bara bra med hotel o servicen
Ulf
Ulf, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2021
Alles bestens
Das BW Plaza liegt sehr günstig zum Flughafen in einer sehr ruhigen Umgebung. Ein S-Bahn Bahnhof liegt "gleich um die Ecke" und den PKW kann man ohne Probleme beim Hotel parken. Die Hotel-Crew bekommt ein dickes Lob für ihre Freundlichkeit und Hilfsbereitschaft!
Claus
Claus, 1-night trip
Verified
8/10 Very good
Sep 13, 2021
Es war alles super bis auf das Bett. Das waren nur 2 aneinandergestellte Einzelbetten die mit einem Haken zusammen gehalten werden sollten, dies war nicht der Fall. Man ist nachts einfach zwischendurch gerutscht und lag auf dem Boden. Und die Zimmertür ließ sich nicht immer beim einstecken der Karte öffnen, es waren mehrere Versuche nötig.
Frederik
Frederik, 1-night trip
Verified
8/10 Very good
Sep 9, 2021
Solide und gut. Lage zum Flughafen perfekt (eine S-Bahn Haltestelle).
Carsten
Carsten, 1-night trip
Verified
8/10 Very good
Aug 25, 2021
Flott opphold og kan anbefales andre!
Nils
Nils, 2-night trip
Verified
6/10 Good
Aug 14, 2021
Bra personal, nära till U bahn, sparsam frukost,
Ulrika
Ulrika, 1-night trip
Verified
8/10 Very good
Jul 19, 2020
Ruhig, funktional, ... passt!
Ich lebte früher in der Nachbarschaft, nun war ich zu Besuch. Zimmer ok, Personal freundlich, Matratzen waren etwas durchgelegen und klein/kurz/schmal, ebenso die Bettdecke. Was nervte, war die Abluft im EC, wenn das Licht anging, dauerte es gefühlt 20 min, bis der Abluftventilator wieder Ruhe gab, das ist nachts nervig.
Jörg
Jörg, 1-night trip
Verified
6/10 Good
Jul 11, 2020
Für eine Übernachtung mit Nähe zum Flughafen
Das Personal an der Rezeption war leider nicht sehr freundlich. Es fühlte sich eher als Abfertigung denn als freundlicher Empfang an. Das Zimmer war sehr geräumig. Leider lag es zur Hauptstraße hin, so dass ein Schlafen mit offenem Fenster nicht wirklich möglich ist. Das Hotel liegt nur eine S-Bahn-Station vom Flughafen Entfernt, das ist klasse.
Verified traveler
1-night trip
Verified
4/10 Fair
Jun 20, 2020
Die Füße vom Bett waren lose, das Bett war total instabil.
Im Kühlschrank war ein verschimmelter Pack mit Lebensmittel.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 29, 2020
Bra flygplatshotell
Stannade bara kort men hotellet var rent å frächt. Personalen var trevlig och allt fanns pö plats. Lite omodernt i korridorena och hissen funkade inte helt. I det hela ett trevligt hotell.
Anna Maria
Anna Maria, 1-night trip
Verified
8/10 Very good
Feb 19, 2020
Hamburg - Ohlsdorf
The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Feb 19, 2020
Sehr gutes Hotel
Freundliches Personal. Sehr sauber. Gute Lage
Olaf
Olaf, 1-night trip
Verified
10/10 Exceptional
Feb 18, 2020
ruhige Lage, gute Anbindung an den ÖPNV, gutes Frühstück
Verified traveler
4-night trip
Verified
10/10 Exceptional
Feb 13, 2020
Super komfortabelt hotel
Fint hotel med god service. Der manglede ingenting, nogen steder. Kan varmt anbefales
Sheila
Sheila, 1-night trip
Verified
8/10 Very good
Jan 25, 2020
Super Lage für einen frühen Abflug, direkt am S & U-Bahnhof
Verified traveler
1-night trip
Verified
8/10 Very good
Jan 10, 2020
Schönes und modernes Hotel in gutem Zustand. Zimmer sind geräumig und gut ausgestattet. Stylisches Bad, alles sauber. Allerdings ist der Stellplatz für 19 EUR/ Nacht viel zu teuer. Ein paar Meter weiter ist ein Park & Ride Parkplatz für 2 EUR/ Nacht.
Katja
Katja, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2020
Sehr gute Lage direkt am Bahnhof Ohlsdorf und in Flughafennähe. Es hat mir an nichts gefehlt.
Ursula
Ursula, 4-night trip
Verified
10/10 Exceptional
Dec 30, 2019
Alles ok für einen Kurztripp nur zu empfehlen. Wir kommen wieder