On what was suppose to be a romantic weekend getaway we found out when we got to the hotel we found out in the rudest way possible that the king room we booked was unavailable and we were moved to a double queen room. There was no apology or remorse whatsoever. We were forced to sleep in a bed far too small for both of us or sleep in separate beds. I could not cancel because there would have been a cancellation fee, also it was almost 6 at night in a small ski town and was starting to snow. When we got to our room we looked on their website and it showed king rooms were still available. This was suppose to be a little romantic getaway for me and my girlfriend to relax and enjoy ourselves. Instead we were met with an extremely rude hotel worker that couldn’t even apologize for our inconvenience. Me and my girlfriend rarely get away and now we won’t ever look to stay in this establishment again. As someone who works with the public there were much better ways to handle the situation. I also was charged more that the hotels.com receipt shows. Something must be done to rectify this situation because this shouldn’t happen to people who can only get away once or twice a year
Virginio
Virginio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Great clean new hotel. Would definitely stay again
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Just so so- wayyy over priced for what we got
The hot tub was not there, the fireplace is outside and was not lit, which was one of the main things we were looking forward to. The pool was extremely small. We booked a suite and paid way too much for what we got. Bathrooms were clean. This suite was clean, but considering how much we paid we expected a lot more.
Sally
Sally,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
ainsley m
ainsley m,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
bruce
bruce,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Brand new
Brand new cant beat that
Irene
Irene,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Everything went great!
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 24 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
mariateresa
mariateresa,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Good staff is key!
Extremely friendly staff. Very new hotel and still in the start-phase. Would recommend to travelers
Stine Mai
Stine Mai,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Ronny
Ronny,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
We will be back!
Chanel
Chanel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
The staff was absolutely amazing. Kaitlynn and Colby were fantastic. after being stranded by vrbo, we landed there and couldn't be happier. beds were super comfortable, rooms were spacious and the lobby was so friendly. 10 of us were able to play games on the tables fun was had by all.. thanks to the staff.
Kathy
Kathy,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
John
John,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Katelyn
Katelyn,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
John
John,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Conveniently located to all the shops and restaurants. Check-in went smooth. Management was super nice.
Donald
Donald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
It was wonderful from the beginning to the
End beds were wonderful customer service was excellent and cleanliness excellent
nancy
nancy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 15 日
It was perfect for me, my wife and our dog Millie.