The hotel appeared to be new. Check in was quick and efficient. The pool was clean. As we settled in for the night and pulled down the beds, we discovered blood stains on a pillowcase. I called the front desk and they immediately replaced the pillow. It left me with an uneasy feeling that the rest of the linens were likely dirty as well. As we lay down for bed, the family noticed a noise coming from possibly an HVAC unit. It was not the floor unit in the room. The noise was uneven, low - it reminded me of when you only open one window in the car and you get the weird noise/suction feeling. It made it very difficult to sleep. I called the front desk to see if we could get a different room. With the strange noise, blood stained pillowcase, and the potential dirty bedsheets I felt it was needed. The front desk staff claimed there were no rooms available to switch us, however, the website still had rooms available. I was supposed to be contacted by the general manager the next day to discuss the concerns of our stay. It is a week later and I still haven’t heard anything – I did stop at the front desk to follow up, and call the general manager myself. It seems like they still need to do some work to get this hotel in shape for guests. Blood stains on the linens are a huge red flag. It would be a wise choice to use one of them many other hotels in North Conway at this point.