Skip to main content

THE MARK GRAND HOTEL

3.0 star property
Hot springs hotel with full-service spa, connected to a shopping center, near Saitama Super Arena

Choose dates to view prices

Close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL offers a tranquil escape. Relax at CENTRAL WELLNESS CLUB, the onsite spa or take a dip in one of the two indoor pools. With free WiFi and multiple dining options on-site serving Japanese cuisine for breakfast, lunch or dinner.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools and 3 hot tubs
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • 6 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • LCD TV
  • Minibar (stocked, free items)
The current price is CNY451
CNY497 total
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Non Smoking (Check out time: 10:00)

Basic Double Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Basic Double Room, Non Smoking (Check out time: 10:00)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Twin Room, Non Smoking (Check out time: 10:00)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking | Free minibar, in-room safe, blackout drapes, iron/ironing board

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Similar properties

Lobby
Candeo Hotels Omiya
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.8 out of 10, Excellent, 1,006 reviews
The price is CNY590
CNY649 total
Apr 19 - Apr 20
Candeo Hotels Omiya
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • Keyaki Hiroba - 6 min walk - 0.6 km
  • Saitama Super Arena - 8 min walk - 0.7 km
  • Cocoon City - 11 min walk - 1.0 km
  • The Museum of Modern Art, Saitama - 4 min drive - 2.1 km
  • Yono Park - 4 min drive - 2.0 km

Getting around

  • Haneda Airport (HND) - 99 min drive
  • Narita Intl. Airport (NRT) - 117 min drive
  • Miyahara station - 4 min drive
  • Saitama-Shintoshin Station - 12 min walk
  • Yonohommachi Station - 20 min walk

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪EXCELSIOR CAFFÉ - ‬9 min walk
  • ‪麺家 紫極 - ‬9 min walk
  • ‪サイゼリヤ - ‬4 min walk

About this property

THE MARK GRAND HOTEL

At THE MARK GRAND HOTEL, you'll be just a 5-minute drive from Saitama Super Arena and Omiya Park. Guests can be pampered with spa services at the spa, and 日本料理 秋ヶ瀬, one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights include 2 indoor pools, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Covered onsite extended parking (JPY 1500 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)

Working away

  • 6 meeting rooms
  • Conference space (4489 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Health club
  • 2 indoor pools
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Central Wellness Club. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.

Dining

日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4000 per person

Parking

  • Covered self parking costs JPY 1500 per night with in/out privileges
  • Covered extended parking costs JPY 1500 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

Frequently asked questions

Does THE MARK GRAND HOTEL offer free cancellation for a full refund?

Yes, THE MARK GRAND HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE MARK GRAND HOTEL?

Yes, there are 2 indoor pools. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at THE MARK GRAND HOTEL?

Sorry, pets aren't allowed.

Is parking offered on site at THE MARK GRAND HOTEL?

Yes. Self parking costs JPY 1500 per night. Extended parking costs JPY 1500 per day.

What are the check-in and check-out times at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at THE MARK GRAND HOTEL and nearby?

Have fun during the warmer months with activities nearby such as swimming. Enjoy treatments at the spa, a relaxing soak in one of the 3 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. THE MARK GRAND HOTEL also has a sauna and a steam room.

Are there restaurants at or near THE MARK GRAND HOTEL?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around THE MARK GRAND HOTEL like?

THE MARK GRAND HOTEL is in Shintoshin, a short 10-minute walk from Saitama Super Arena and 8 minutes' walk from Keyaki Hiroba.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

THE MARK GRAND HOTEL Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

8/10 Very good

Great location, clean and friendly staff!
Maki, 2-night trip
Verified

10/10 Exceptional

Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Jacob, 4-night trip
Verified

8/10 Very good

Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Adam, 2-night trip
Verified

10/10 Exceptional

Absolutely amazing, great service great people, wish I didn’t have to leave!
Davis, 1-night trip
Verified

10/10 Exceptional

Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Robert John, 1-night trip
Verified

10/10 Exceptional

Polite and professional staff, awesome facilities complimentary drinks
Phyllis, 2-night trip
Verified

10/10 Exceptional

This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!
George Anthony, 9-night trip
Verified

10/10 Exceptional

Super comfortable hotel with large room and for a very fair price
Pascal, 1-night trip
Verified

10/10 Exceptional

Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Phyllis, 3-night trip
Verified

10/10 Exceptional

10/10 Best hotel I have ever stayed at. Will stay again
Chris, 8-night trip
Verified

10/10 Exceptional

Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Steven, 1-night trip
Verified

10/10 Exceptional

Nice
Derrick, 2-night trip
Verified

8/10 Very good

A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Federico, 2-night trip
Verified

10/10 Exceptional

今月2回目の利用となりますが、やはりお洒落さ、朝食のバリエーション（特にジェラートみたいなヨーグルトとアサイーソースが最高）、ドリンクサービス、コスパ全部最高です。
SHUHEI, 1-night trip
Verified

6/10 Good

Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
Glen, 1-night trip
Verified

8/10 Very good

非常に洗練されておりました。
masami, 1-night trip
Verified

10/10 Exceptional

さいたま市在住ながらこんな近くに良いホテルがあるのを知りませんでした。最上階の部屋を予約しましたが、広さ、高級感は期待以上で、フリードリンクなどのサービスも充実、これで都内４星の半額くらいで泊まれるのはコスパ最強です。またちょくちょく利用したいと思います。
SHUHEI, 1-night trip
Verified

10/10 Exceptional

安価だったので期待してなかったけど、行ってみたら立派なホテルでびっくりしました。ブライダルなども対応している総合シティホテル。エレベーターも4機?ですぐくるし。おすすめです。
shigeo, 1-night trip
Verified

8/10 Very good

髭剃り用の剃刀をフロントデスクまでもらいに行かなければならないのは不便。
Hirokazu, 1-night trip
Verified

6/10 Good

和室に宿泊しました。 小さな子連れなので洗い場のある浴室と考えたのですが、国内外色々ホテルに宿泊していますが、過去1番残念な浴室でした。 古いホテルだからという理由だけではすませられないほど赤、黒カビがすごくて、びっくり。もっとしっかり清掃してほしいです。 レストランなどは非常に満足度高いので、次宿泊する際にはリニューアルした洗い場のある洋室にしたいと思います。
chie, 1-night trip
Verified

8/10 Very good

Allt fungerade bra.
Michael, 3-night trip
Verified

10/10 Exceptional

すべてが完璧！
Hisashi, 1-night trip
Verified

10/10 Exceptional

駅からのアクセスがいい
Daiki, 2-night trip
Verified

6/10 Good

室内の電球が切れて薄暗い。ソファーは古く白いシミがあった。カーペットが汚れていた。額縁が破損していた。枕が汗くさかった。天井裏を誰かがあるいているような感じがあった。無料サービスの水なのに4本目から代金を請求すると言われた。又、ボトルサイズ小さい。蛇口から美味し水を飲めるようにして欲しい。運動する事が出来ず今後は24時間使えるようにして欲しい。朝食時間帯が7時と遅く利用出来なかった6時からに変更して欲しい。しかし、窓は手垢などなく夕陽は綺麗でした。建物の見た目は期待感が増すがサービスや室内ランクは劣る。
miyuki, 1-night trip
Verified

10/10 Exceptional

第一次到JR新都心站，飯店離埼玉超級競技場步行約10分鐘，附近有車站、商場非常方便，搭車到澀谷、東京也不遠。飯店裝潢設計非常棒，飯店氛圍高級但不到有壓力，有機會肯定會再入住！真的讚！
Pei Hsien, 2-night trip