Asked for our room to be set up as a twin but we had a third bed made up so very cramped on arrival, had to call porterage team. No hypoallergenic bedding was provided even though we emailed and phoned in advance to make sure the request was noted due to allergies. Broken sink in our bathroom so the entire floor flooded when we brushed our teeth, had to call maintenance team. Options of in-room dining menu was really poor, only items like rice and dim sum - definitely needs more variety. The passenger lifts feel really unstable and the corridors leading to bedrooms are incredibly dark - maybe due to creating ambience but it’s far too dark.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 4 日
Penelope
Penelope,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Tracey
Tracey,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Neal
Neal,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Ifeyinwa
Ifeyinwa,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
Jim
Jim,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Massive ensuite with balcony great value for money
We had a massive suite with balcony! Superb value for money. The hotel also had a pool which was fabulous after walking around london.
Great location on the river with access to great restaurants and the city
Will defintely be back!