The hotel is definitely not a four star hotel. It is very worn out and outdated, and has only the very basics.
Heljä
Heljä,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 18 日
3 stjerner ville være Max, 4 stjerner er absolut ikke aktuelt, hverken personale eller restaurant/andre faciliteter lever op til normal 4 stjerne standard, Synd at man ikke kan stole på Hotel.com oplysninger.
carsten
carsten,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Lovely breakfast, friendly staff.Great location.
Andrew
Andrew,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 12 月 28 日
The Hotel Penzance offers a great location for anyone visiting West Cornwall.
A nice, comfortable, well located if slightly tired building, the rooms here were spacious and offering a fantastic sea view directly over St Michael ’s Mount.
The only downside for a less confident parker is the car park which was like a lesson in advanced trigonometry to get out of. Do not try it in the dark!
David
David,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 23 日
Breakfast was excellent and very friendly service. Room a little shabby chic but overall good. Check in process very long and unnecessary.
Simon
Simon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 8 日
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Food was lvly and parking fine. Room very clean and found bed comfortable. Staff very friendly and helpful.
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Jillian
Jillian,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 14 日
Britisk standard skal man altid tage med et gran salt. Hotellet markerer sig selv som 4 stjernet ved indgangen, det er næppe efter andre standarder. Hotellet fremstod som meget slid og uhygiejnisk flere steder.
Alle fuger på badeværelset, uden udsugning, havde sort mug/skimmel. Tydelig vandskader på værelset og et gulvtæppe man ikke havde lyst til at gå barfodet på. Prisen på opholdet er langt over hvad man måtte forvente. Personalet betjente fint og høfligt, men det redder ikke indtrykket af et slid og uhumsk hotel.
Claus Jørgen
Claus Jørgen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Lovely hotel, staff couldn’t do enough to help you, great hospitality, our room was very spacious and clean
Ercan
Ercan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Carolanne
Carolanne,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 26 日
Comfortable bed and great restaurant. Nice elevated location and I'm sure it's nice sitting out front or using the pool in the summer. Easy walk into Penzance. I'm sure sea-facing rooms are nicer, mine looked out over a back yard with junk in it, and with the window open I could hear an extractor fan from the kitchen (I believe), so pay attention to room location!
Douglas
Douglas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Great hotel!
The room was very comfortable and the bathroom was great and very clean. The views were lovely and the pool looked great although the weather was not conducive to swimming. All the staff were very friendly and helpful and the food was excellent. I especially liked the pastries on the buffet and the cooked breakfast was delicious. Thank you for a lovely stay.
Jeannette
Jeannette,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Nirit
Nirit,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 14 日
It’s ok, but not the best
Over priced for what it is. Stopped serving food early, get there early if you require dinner, not possible for me as I was on bussiness.
Anthony
Anthony,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay.
I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat.
And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment"
Overall though, my experience was good but it could have been better considering it's a 4 Star hotel
Linda
Linda,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
We extended our stay!
We spent 3 nights at this hotel. Originally we planned only 2 nights, but decided to extend, because we liked it so much, so we had a chance to try more than one rooms. The location is beautiful, the rooms looked great, the beds were comfy and the staff were super friendly and helpful.