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Novotel Nairobi Westlands

5.0 star property
Luxury hotel with 2 bars/lounges, near Sarit Centre

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Photo gallery for Novotel Nairobi Westlands

2 bars/lounges, rooftop bar
Breakfast, lunch, dinner served; Italian cuisine
1 bedroom, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, steam room, body treatments, aromatherapy
Lobby
Surrounded by Westlands' vibrant energy, Novotel Nairobi Westlands offers a serene oasis with a rooftop terrace and an outdoor pool. Unwind at The Spa with massages and treatments or indulge in Italian cuisine at Gemma's Kitchen & Bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Connecting rooms available
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
The current price is CNY781
CNY977 total
includes taxes & fees
Aug 29 - Aug 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom (King bed)

Deluxe Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom (King bed)

Executive Suite, 1 Bedroom (King bed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 42 reviews
The price is CNY804
CNY993 total
includes taxes & fees
Aug 22 - Aug 23
Hyatt Regency Nairobi Westlands
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About the neighborhood

Map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.2 km
  • Village Market - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 32 min drive
  • Syokimau SGR Railway Station - 32 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬8 min walk

About this property

Novotel Nairobi Westlands

Placing you within a 10-minute drive of United Nations Office at Nairobi, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Swahili

More about this property

VISIBILITY

At a glance

Hotel size

    • 347 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets allowed (dogs and cats only)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured onsite valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's menu
  • Children's games

Working away

  • 13 meeting rooms
  • Conference space (1755 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Hardwood flooring in public areas
ROOM

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Gemma's Kitchen & Bar - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Social Hub - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Trunk & Tandoor - This theme restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Rooftop Pool & Bar - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI
HELP_OUTLINE

Frequently asked questions

Does Novotel Nairobi Westlands offer free cancellation for a full refund?

Yes, Novotel Nairobi Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Nairobi Westlands?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Novotel Nairobi Westlands?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night.

Is parking offered on site at Novotel Nairobi Westlands?

Yes, there's free valet parking.

What are the check-in and check-out times at Novotel Nairobi Westlands?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Novotel Nairobi Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (9-min drive) is nearby.

What is there to do at Novotel Nairobi Westlands and nearby?

Novotel Nairobi Westlands has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Novotel Nairobi Westlands?

Yes, Gemma's Kitchen & Bar offers Italian cuisine, pool views, and poolside dining.

What's the area around Novotel Nairobi Westlands like?

Novotel Nairobi Westlands is a short 6-minute walk from Sarit Centre and 3 minutes' walk from Westgate Shopping Mall.

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Novotel Nairobi Westlands Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

i loved staying to novotel location and food were perfect
christelle, 2-night trip

10/10 Excellent

Excellent hotel
Hardip, 5-night trip

10/10 Excellent

The room was perfect nice view and the staff was top tier. Very accomodating .
Bert, 3-night trip

10/10 Excellent

I love the staff, food, and accessibility!
Beth, 2-night trip

10/10 Excellent

Great value for the price asked.
mourade, 7-night trip

10/10 Excellent

Excellent service and food. Nice gym, comfortable beds.
Eric, 2-night trip

10/10 Excellent

The staff and workers were kind, friendly and very knowledgeable of their jobs and the city of Nairobi. I will definitely be back to stay again.
Eric, 6-night trip

10/10 Excellent

GREAT STAY & THE STAFF IS WONDERFUL
AMY, 5-night trip

10/10 Excellent

Staff were excellent, friendly and very helpful, we enjoyed our stay
Peter, 1-night trip

10/10 Excellent

Great location, safe and great service
Medgie, 6-night trip

10/10 Excellent

I have thoroughly enjoyed my stay and recommend this hotel! The staff was extremely friendly and accomodating. They made me feel very welcome. There are many security measures to ensure guest safety. The cleanliness is also very good. The breakfast has many options for all tastes. The Indian resturant is also very lovely with a fantastic view. Robinson and Joseph where very nice as well!
Ivory, 2-night trip

10/10 Excellent

Everything about this hotel scream 4 star and more. The staff is very friendly and helpful. Stephen was very knowledgeable about helping us navigate around this city and tours. Everyone went over and beyond at this hotel and we will come again. The food was excellent and the rooms are beautiful and very well kept.
DAJUAANDA, 3-night trip

10/10 Excellent

Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands
Leah, 4-night trip

10/10 Excellent

Very well maintained
Balraj, 1-night trip

8/10 Good

Modern. Location is great. Security is impressive. The breakfast was good but very overpriced! Do not recommend you add the breakfast.
Keena, 1-night trip

10/10 Excellent

The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
Tesilya, 5-night trip

10/10 Excellent

It is an amazing property, fantastic value for money. Very comfortable room, awesome breakfast, attentive service and a lovely ambience.
Gurprit, 2-night trip

8/10 Good

This was a pretty nice decent hotel and we appreciated the warm welcome with fresh orange juice and warm towels. That was very nice. Our room was beautiful and spacious. However, the hotel is not completely done with construction at the top levels so that was a little weird to see and the room service could be better, but generally speaking the folks we encountered were really sweet and kind and the hotel is quite lovely so we would definitely return in the future.
Rita, 3-night trip

10/10 Excellent

Thank you. I had a lovely stay.
Michael, 6-night trip

10/10 Excellent

Beautiful
Michael, 2-night trip

8/10 Good

Solo business travelled

Excellent overall, however food was variable in terms of warmth and slow service at times… Other than food and somewhat complex breakfast area… its is a new hotel of the highest standard
AMJAD, 6-night trip

10/10 Excellent

Great service, very clean. Good value
Danny, 3-night trip

10/10 Excellent

Overall westland is considered safe and one of the best in Nairobi, but it is still advisable to not venture alone after dark, even coming back at night from the near by malls.
Muhammad, 1-night trip

8/10 Good

Good
4-night trip

10/10 Excellent

Beautiful property. Staff went above and beyond when I could not book a tour. Rooms were very clean. Thank you for a wonderful stay. Roof top pool had the best sunset and good food as well
maria, 4-night trip