Friendly staff! However, the elevator was broken, so I had to carry my luggage up the stairs. Normally, this isn't a problem, but when you have lower back issues, it's not ideal. Rooms are small. but clean. No coffee maker, but they have 24 hr coffee and tea in the lobby. Nice to have a microwave and a small fridge in the room. The bathroom is a good size and the A/C works :)