孟菲斯市中心万怡酒店

Staff is friendly but the room was half cleaned . There was hair on toilet and in shower. The pillows has this loud chemical smell and there was no microwave in the rooms. Only reason I didn’t ask for a refund and go somewhere else is because the location was right by Beale street and the balcony was beautiful. I will not stay with Courtyard again tho there were also stains on the chair and ottoman! Yuck!

The hotel itself has the potential to be a very nice experience. During our stay, the ice machine on our floor did not work. We did not receive housekeeping services. Both of these issues were reported to the front desk with no results. We were assured the ice machine was repaired, but unfortunately it was not. This level of service is not consistent with the Marriott experiences we have had in the past. The staff seemed disinterested in any issues we reported. Somewhat disappointing overall.

Very comfortable hotel. Clean and friendly staff. Was walkable to downtown areas. Only downside was have to pay extra to park at a self parking garage around the corner. Otherwise, enjoyable stay.

Great location, walking distance to the Peabody and to Beale Street. There is a great breakfast place near by to walk to (Blue Plate Cafe) .

Great location and very clean hotel. Very reasonable prices as well.

I always love the Marriot. Great customer service. Comfy beds. Clean rooms. Great food options. Will definitely stay again. Would definitely recommend.

It was just o.k I would not stay again. Location was ok but you have to pay for everything. Parking was $20.00 a day and you had to park your own car,There was a sign in the bathroom that basically ask you to reuse your dirty towels, Fitness room not open, Refrigerator not working in my brother's room, No microwave in any rooms,

My keycard kept deactivating, had to go to front desk for new card over and over .

First I stayed 3days I payed multiple prices for the same room that was changed..to less quality..

I made a point to call before requesting which room I wanted to spend money on. The young lady was very misleading and I spent $100 than I should have because of her info. Even though she stated she worked next door at Moxy her 37 minute dialogue over the phone convinced me she knew what she was talking about so I booked according to her recommendation. I arrived later that week and the room was not what I expected and not was I able to see what she stayed I could as a view. Had she informed me that the hotel Was only booking on 2 floors I would have known they were not high enough for the view I desired and she described. Very disappointed but the lady who checked me was the sweetest most professional person I have encountered in quite some time. Though she was limited so definitely tried to make me happy . My original room was 601 and she offered 606 but unfortunately it was smaller and the view was not any better. She was nice with a beautiful spirit not even knowing I was a doctor needing a getaway with my husband. She treated us like VIP anyway. They other staff barely lifted their eyes to speak as we entered or exited the building