巴厘岛勒格兰德酒店

This place is very ‘tired’ looking and is in desperate need of a refresh. The wooden decking around the pool was in poor condition with planks of wood not secured down and lifting up when you walked on them which is very dangerous. Also, when we requested a taxi the reception desk would not call for one and instead made us use their own car service at a high fee. Would not recommend this property to anyone. In actual fact I would go as far as to discourage anyone looking to stay here. Very disappointing.

Great place but certainly not 5star ... breakfast needs more update

When we arrived they put us in a room where they clearly didn’t change the bed sheets(I found hair and dirty spots in the bed), the wall was dirty and furniture was broken. I was really upset that a hotel would give customers a room in that condition. I complained and they move us to a decent room (next day only and the hotel was empty) clean and nothing broken. I wouldn’t recommend this place.

Place was amazing. Very friendly staff. Very helpful. Good place to stay.

Great staff who were helpful and accommodating. The building needs a refresh with the bathrooms sporting a gross amount of mould and floorboards with large cracks. Bed sheets and pillow cases were stained. BYO conditioner and body lotion as these aren’t provided. Breakfast buffet was decent with good selection. No espresso-based coffees available.

The property is very old and run down. The whole property has a smell of stale cigarettes throughout and also unclean. The pools are ok but also look dirty so didn’t swim in them. Breakfast is ok

It's a comfortable stay there. Quiet and good environment. A good place if you would like to have living-out-of-town feel. However, quite a distant if you are going to the town. The only complaint from my parents is taking too long to reach a place.

Beautiful resort, really big but also really empty! Had the pool to myself most of the time and was waited on personally by 4 bar staff all afternoon. The layout is really confusing but well signed. The rooms onto the pool are beautiful, highly recommend. Restaurant was also lovely but again, no one else there. The only downside of this place is that there's nothing close by, you have to get shuttles or taxis or hire a scooter to go anywhere.

For the most part this hotel is well maintained, and the rooms are spacious and comfortable. In my opinion the best part of the hotel is the large pool. It was never crowded so getting a bed was easy. Cons: -There is a gym, but the AC was not working for the 5 days we were there, making it unbearable to workout in 100 degree(F) temp. Wouldn't think it takes that many days to get a tech to come fix the air system. -Hot water would go out after around 5 minutes. -Slow service: the staff were very nice, but perhaps not all that greatly trained. On two separate occasions the cleaning person took our towels but forgot to give us new ones. When I called to ask about getting a new towel, they sent an employee to my room. Only problem here is that he didn't knock and just entered while my girlfriend was taking a shower with the door open. He was very apologetic, but really absurd nonetheless. Also worth noting that the hotel is inside a massive resort. Just getting out of there takes around 5 mins by scooter. If you plan on not going out much, this won't be an issue.

The property is beautiful and the staff is really friendly. They lack maintenance in the sense of ac to the gym was not working and the WiFi was horrible. If you need to work while on vacation or even check your emails, this place will not be the one to be in.