皮萨伯莎大酒店

Good all round

My room had an odor of back up sewer. The room next door where my friend stayed got the same odor on second day. Hotel was very slow to accommodate this issue and never offered any compensation for the inconvenience.

Service was amazing, lots of help with arranging transportation!

The stay at the hotel started out with a number of problems. However, the staff worked hard to resolve the issues and ensure we were happy guests. It is easy to provide great service when everything goes right, the true quality of service is felt when their are challenges. The staff at Grand Hotel Piazza Borsa did a great job. The hotel is unique and the rooms are very comfortable.

We had a lovely stay—loved the breakfast and the restaurant—top notch!

Great place conveniently located on the border of the Kalsa, off via Vittorio Emanuele and via Roma. Few minutes walk away from the cathedral and teatro massimo and everything else there is in between. Breakfast offering can be improved.

It is trite to say the staff was kind and friendly these days but totally true in this case. The property is perfectly located. Huge footprint. Next to a Michelin rated restaurant and a pedestrian walk with delicious eats and two blocks from the Port to the south and the palace and magnificent church to the north. A fantastic tour with Maggie and a car rental all organized but the fantastic Front Desk super woman, Gabriella. Also. The sister pool property in Mondello was lovely and well worth the trip.

The building is very beautiful, but the bathroom in the room was dirty. There was hair on the floor. Moreover, you can't drink the water from the tap, but the water bottles in the minibar aren't free.

Booked to stay here very last minute, arriving on the day of the booking, after a disastrous experience with an apartment elsewhere. The staff were very welcoming and accommodating. All interactions were very quick and efficient. A leaking radiator was fixed within 5 minutes after phoning reception. The hotel also has a sister hotel in Mondello which allowed us access to their swimming pool for the day. Piazza Borsa is definitely of a higher quality than the Mondello hotel, but was lovely to be able to use the facilities during our trip. Would return again in the future.

Good location close to all major landmarks. Reception staff very helpful and organised the trip to Agrigento. We used the laundry service and gave some T-shirts in and unfortunately they came back shrunken.