My family and I booked our hotel stay in April for a family reunion in Wilson, NC for July. We were going for the weekend. Someone called us on Wednesday to let us know the elevators were out of order and they wanted to give the 1st floor to the disable. We booked through third party, we stayed with the same hotel "Comfort Suites" instead of canceling. Check in was fine, front desk explain everything. Walking up and down the step the carpet had a TERRIBLE odor. The hotel could use some renovation. I was happy the rooms had no carpet. The rooms can be painted, new furniture, and the bathroom can be remodeled. The bathroom had no exhaust fan, due to the moisture, the bathroom had mold. The sink was clogged up. Maintenance did fix it. The phone in the rooms didn't work. Front desk said "some of the phones work in the rooms, not all of them". There was a crack in the air conditioner, you can see outside. The window-sill had a lot of dead bugs, I was able to lift up the blinds. I took pictures, check them out for yourself. Would I stay there again?! NO! Unless they renovate the entire hotel! I would rate this hotel a 2 1/2 out of 5.