The room was pretty nice. I did notice there was carpet peeled away from the wall by the window and some mold growing. Also, the pool was green and could not be used. We were there for a soccer tournament and the kids were looking forward to the pool.
Mitzi J
2 晚家庭旅行
8/10
Everything was good except that the pool was green so we did not get to swim in it.
Kristin
2 晚家庭旅行
10/10
Lida
2 晚行程
8/10
I had specifically requested a room with 2 queen size beds but was given a room with 1 king. While I appreciated the assumed "upgrade" it was not what I needed. The front desk clerk quickly resolved the situation and provided the room style that I requested.
tom
1 晚家庭旅行
10/10
Mark
1 晚行程
10/10
真实旅客
2 晚结伴旅行
8/10
Fire Alarm went off and we had to wait outside during the breakfast time for more than 45 minutes.
Room TV wasn't working, so i was not able to watch the games during our stay. I called the desk and they say "you can go to the lobby to watch TV".
Francisco
3 晚家庭旅行
4/10
This hotel is definitely nearing the point where it needs a remodel. The beds are extremely firm and uncomfortable. The breakfast eggs were clearly artificial and left sitting in a steamer, making them soggy and unappetizing. The shower had almost no water pressure, making it difficult and time-consuming to bathe. Despite requesting housekeeping twice, our room was never cleaned. The pool area also appeared much smaller in person than it did in the photos.
James
3 晚商务旅行
8/10
Very good stay. Parking can be a night
Alexandria
4 晚家庭旅行
8/10
Tyrese
1 晚家庭旅行
10/10
Edward
2 晚家庭旅行
8/10
Neil
6 晚行程
8/10
William
5 晚行程
8/10
Velma
4 晚家庭旅行
8/10
It’s a great place. Only downfall is the housekeeping. It says they would come every other day, which was fine. So on Monday they came. They emptied 1 trash can out of 4, collected zero dirty towels, but did bring new towels, didn’t change the toilet paper roll or bring any new rolls and made zero beds. We were leaving the next day so it was fine, but that is very odd to pick and choose the portions of housekeeping you’re offering, especially when you only empty the kitchen trash and not the bathroom.
Martha
3 晚结伴旅行
10/10
The hotel was fabulous!! Staff were so helpful and friendly. Will definitely stay there again and recommend it to others. Thank you.
MARY
2 晚家庭旅行
6/10
I was pretty pleased with our stay but it was a few things that bothered me and my daughter.
The bed room we were in, had a ceiling fan that didn’t work.
The tv didn’t either. The tv only worked on live, couldn’t use the apps and the tv kept freezing. We couldn’t get through a show at all. Very annoying!
The night front desk guy was very rude, impatient not very helpful. He hung up the phone before my daughter finished the conversation.
Laney, Billy and the lady at check out on Sunday were very nice!!!!!
And I would like to come back soon!
Nothing was offered to be deducted from our stay with inconvenience we had in our room.
Nichelle
2 晚家庭旅行
10/10
Michael
2 晚行程
8/10
Convenient location
Angela
3 晚家庭旅行
6/10
Upon arrival we were told that we would have the proper suite and was giving the complete opposite. Front desk was able to change rooms for us which was a plus. The people in the room above was pretty loud stumping even after we politely called and asked them to keep the noise down. Everything else was pretty good
Jessica
3 晚家庭旅行
10/10
This is my go-to place to stay when I’m Wilmington. The service is impeccable!