Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far.
The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight.
Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness.
The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed.
The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved.
If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience.
A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!
Bahar
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
great place to be
nice sand beach
near Heraklion Airport
Raffael
Raffael,8 晚浪漫旅行
Ebookers真实住客点评
4/10 尚可
2025 年 1 月 6 日
Wir hatten einen swim up pool Zimmer jedoch roch es da fürchterlich weil die Kläranlage direkt nebendran ist. Geld für das Zimmer ist weg.
Dolunay
Dolunay,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Michael
Michael,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 12 日
It was short but good
Tija
Tija,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 7 日
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.
Kinga
Kinga,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 6 日
James
James,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 4 日
Schöner Club, eher mit Kinder empfehlendswert
Johann
Johann,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 29 日
Auch für Veganer geeignet
Tolle Anlage mit sehr nettem und zuvorkommendem Personal.
Sind super auf speziellen Ernährungsformen (Vegan) eingegangen und haben auf Wunsch separate vegane Speisen zubereitet, wie zB veganes Tzatziki oder veganes "Rührei mit Tofu".
Peter
Peter,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Sauber, schöne Anlage, nettes Personal, gutes Essen
Einziges Manko ist der wenige Schrankplatz im Zimmer und die fehlenden Handtücher am Pool.
Das Sport- und Kinderanimationsangebot ist leider sehr begrenzt. Die Tischtennisplatte ist in einem schlechten Zustand, und auch der Tennisplatz ist nur mäßig. Aber alles andere war toll!
Lyn Sigal Dennise
Lyn Sigal Dennise,10 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 26 日
Lissa
Lissa,5 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 25 日
Un séjour d’exception, bien adapté aux familles. Le personnel était irréprochable. Mention spéciale à Nikos et Vicky personnel de restauration pour leur gentillesse.
Nous comptons revenir !!!
Hafsatou
Hafsatou,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 24 日
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Luca
Luca,10 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 21 日
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Raghid
Raghid,8 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Had the most amazing time at Mitsis Renela. It’s absolutely gorgeous. Unfortunately, I experienced food poisoning on my second time which wasted our evening. The hotel simply asked why I didn’t call for the doctor but I wouldn’t normally think to call a doctor for food poisoning. Although this was very unfortunate, every other aspect of the hotel is great.
Diana
Diana,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
liron
liron,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 19 日
Not 5 star hotel service
Service was average, staff is obviously not really happy. Receptionist had really strange attitude. There is no gym, just outside some kind of TRX hanging from the ceiling and few kettle bells in the room. Room was nice but salty water in the shower. Breakfast: there was not proper Greek teas, even though you are in Greek restaurant. Scrambled eggs very salty, rice hard and salty again. This is not 5 star hotel service.
Pavol
Pavol,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Julian Dominik
Julian Dominik,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 19 日
We had a fantastic time here. Food and facilities were great. Staff were so nice to us and treated us very well. I would recommend this hotel to everyone and I will def be coming back again
Mahmood
Mahmood,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 17 日
Adam
Adam,5 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 16 日
War super toll. Zum empfehlen.
Agnieszka
Agnieszka,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Bernd
Bernd,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 12 日
Service und Freundlichkeit der MitarbeiterInnen fantastisch. Leider waren die Wände (Ornamente) und die Lampen extrem verstaubt. Auswahl und vor allem Qualität der Speisen extrem gut ! Nirgendwo besseres Baklava gegessen. Pool leider sehr kalt da nicht beheizt - das ist allerdings dem von Mitsis selbst angepriesenen hohen 5* Standard geschuldet ;-)