This was our 2nd time at Mitsis Rinela after trying a few of the Mitsis properties. The facilities and the sand beach are the main attraction for sure. Everything has been or is being refurbished and the hotel is really beautiful. Would highly recommend to anyone interested in an all inclusive resort. Only drawback for us as a couple was the number of kids around but that’s the summer for you. Not much can be done about that.
Mohamed Ali
Mohamed Ali,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Great property. Beds not so comfy.
Harsimran
Harsimran,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Kally
Kally,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Séjour au mois d'avril 2025, excellent hôtel,super prestation, ne pas hésiter.
Sebastien vincent
Sebastien vincent,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Excellent séjour en famille. Accueil souriant et chaleureux! Vraiment hâte d’y retourner!
Samuel
Samuel,7 晚家庭旅行
Ebookers真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Sven
Sven,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 24 日
I had a mixed stay for our honeymoon, I found all the dinner and service staff really lovely and the cleaners were really good, however there is a massive negative which really ruined our stay, the air conditioning which was advertised was set to heat mode for the first 5 days of our trip… despite complaining each day and being told it will be fixed tomorrow… it was not changed to cooling mode for 5 days, this really effected our sleep as it was so hot in our roo, they would not move us to a different room and just told us to put up with it… really disappointed by this otherwise I feel it would of been a lovely stay…
Complained afterwards and was not offered any kind of compensation or refund on the stay. Also the area around is not that great I would recommend staying somewhere near chanai.
Joshua
Joshua,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Our stay was very nice. Thank you very much. Organisation is Perfect!
Veit Urban
Veit Urban,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
This hotel has the most stunning setting of any hotel I’ve ever stayed at. The main pool is especially gorgeous. Their all-inclusive meals were high quality and dining room service was great. Bar service was a little slow during happy hour time. We couldn’t check in until an hour after check-in time which was slightly inconvenient; looking back, it would’ve been helpful to unwind somewhere on the property and get a text when our room was ready. We did get upgraded to a suite with a swim-up pool attached to our terrace, which was lovely. This was a nice place to bring our toddler. It felt family-friendly but sophisticated, too.
Madeleine
Madeleine,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Alles top, aber Buffet zu überlaufen und zu laut alles. Hätte mir gewünscht, dass man bei Ankunft um 5:30 Uhr die Zimmer deutlich früher bekommt oder Übergangszimmer.
Tanja
Tanja,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 16 日
Mathieu
Mathieu,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Incroyable. Plusieurs piscines, plusieurs restaurants, la mer à proximité. Un séjour plus qu'agréable pour les grands comme pour les petits.
Aurélie
Aurélie,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 10 日
For the price we paid, I expected a much better experience. The food was terrible, and the air conditioning in my suite didn’t work. I reported it to staff three times, but no one ever came to check it out.
I upgraded to the family suite, and unfortunately, my sister-in-law, who is half Black, felt extremely disrespected by the staff. They completely ignored her requests to the point that I had to step in and ask on her behalf.
To make things worse, the makeshift bed downstairs had fleas. We later realized that the sliding doors are often left open, allowing stray cats to come in and lay on the couches—we actually saw this happen one night when it rained.
Overall, this stay was disappointing and definitely not worth the money.
Erika
Erika,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion.
KHAUSHAL BANU
KHAUSHAL BANU,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Jacqueline Mu
Jacqueline Mu,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Vinay
Vinay,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far.
The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight.
Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness.
The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed.
The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved.
If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience.
A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!
Bahar
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
great place to be
nice sand beach
near Heraklion Airport
Raffael
Raffael,8 晚浪漫旅行
Ebookers真实住客点评
4/10 尚可
2025 年 1 月 6 日
Wir hatten einen swim up pool Zimmer jedoch roch es da fürchterlich weil die Kläranlage direkt nebendran ist. Geld für das Zimmer ist weg.
Dolunay
Dolunay,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 13 日
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Michael
Michael,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 12 日
It was short but good
Tija
Tija,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 7 日
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.